Mercedes-Benz of Hagerstown

2011 BMW Sportwagon THe best car buying experience I've had. Barry London and Tony Mills were terrific to work with and treated me with first class customer service. A THe best car buying experience I've had. Barry London and Tony Mills were terrific to work with and treated me with first class customer service. A lot of other dealers could learn a thing or two from this dealer. Thanks to Barry and Tony! More

A real treat Visited Hagerstown after a series of bad experiences with another Mercedes dealer not far away. Everything was straight-forward and simple. Most speci Visited Hagerstown after a series of bad experiences with another Mercedes dealer not far away. Everything was straight-forward and simple. Most specifically, I was assisted by Jeff Kershner in the business office. He is so polite, and sweet, and warm, and tender. Really got a kick out of him. And he is FUNNY. So funny. Will go back for service just to rub elbows with him. A sheer delight. He smells good too. More

Completely satisfied, Rob was great to work with I got the right car at the right price, you can't ask for more then that. This dealership has a small town personal feel, but still provides a large s I got the right car at the right price, you can't ask for more then that. This dealership has a small town personal feel, but still provides a large selection, and very knowledgeable staff. Thank you Rob More

Friday used car purchase I purchased a Fusion Sport from Rob Edmonds on Friday February 23, 2018. Rob was a pleasure to work with. However since the dealer was short staffed I purchased a Fusion Sport from Rob Edmonds on Friday February 23, 2018. Rob was a pleasure to work with. However since the dealer was short staffed, I spent more time waiting due to Rob and Tony dealing with many customers at the same time. I am sure this is not a normal situation, as they kept apologizing for having my wait. I believe I was fairly and respectfully treated and received a fair deal. The dealer is not close to my home but the sport trim on the Fusion is hard to find. I would recommend Rob and MB of Hagerstown to friends and family. More

Excellent Customer Service Rob Edmonds, my sales representative, and Austin Shemon, the sales manager, provided wonderful assistance during my recent purchase of a custom made E Rob Edmonds, my sales representative, and Austin Shemon, the sales manager, provided wonderful assistance during my recent purchase of a custom made E400 Mercedes Benz. Mr. Edmonds was extremely courteous and very responsive during the entire process. Marty Gillions and especially Alex Folz in the Service Department were also very helpful. Mr. Folz was very helpful when I was trying to make a decision about replacing my former E350 Benz. Barry London also provided some assistance on the day of the new car delivery. More

Long Distance Purchase Saw a Truck on line at this Location, contacted Barry, asked some Question. received Great Answers. drove 3 hours to Dealership, met with welcoming s Saw a Truck on line at this Location, contacted Barry, asked some Question. received Great Answers. drove 3 hours to Dealership, met with welcoming staff. gave me a Ride Back from Enterprise. Topped of the Fuel Tank. Paperwork was well Explained. then got me on the Road back home. Thank You Mercedes-Benz of Hagerstown, Love My Truck More

Total Satisfaction Mercedes Benz may not be for everyone but when you are ready, come to Hagerstown Mercedes Benz. It was the least stressful car purchase experience I Mercedes Benz may not be for everyone but when you are ready, come to Hagerstown Mercedes Benz. It was the least stressful car purchase experience I have ever had. The staff was very knowledge and showed a genuine interest in making sure you got the best deal for you. More

They are family. They care about what they sell to us They don’t just sell cars; they worked with us to ensure that we made best decisions to meet our needs. We are leasing a vehicle, which we have never They don’t just sell cars; they worked with us to ensure that we made best decisions to meet our needs. We are leasing a vehicle, which we have never done, and they assisted us every step of the way, to include not overbuying for our daughters vehicle needs. More

Service, quality and satisfaction- what else do you need? Mike Lavrenchik (as well as the whole crew at Hagerstown- Tony, Barry and Rob) is the epitome of professionalism and customer service. He truly makes Mike Lavrenchik (as well as the whole crew at Hagerstown- Tony, Barry and Rob) is the epitome of professionalism and customer service. He truly makes the buying experience personalized and pleasurable. We have purchased several vehicles over the years from Mike, and we vow to go nowhere else! It feels good to know you have a dealer who authentically cares about ensuring you are getting both the best deal available and the best fit for your needs. We love this team so much that we often find ourselves just stopping by to say hello (even if we are not looking to buy). I highly recommend taking a few minutes to let Mike and the Hagerstown Crew show you what the buying experience should be like! More

Unusually good experience Overall, the staff and was highly professional and knowledgable. Barry London was super to work with. He dealt patiently with our many questions, and Overall, the staff and was highly professional and knowledgable. Barry London was super to work with. He dealt patiently with our many questions, and initial indecision. We were quite pleased also with the trade-in value. The entire Mercedes experience was a step above the rest! There was no pressure, and Barry helped us through the decision-making process just be providing factual information. We feel confident that the vehicle we selected will serve our needs. More