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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,505 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,505 reviews

January 15, 2018

Great experience with everyone at MB of Hagerstown.! Both Barry and Tony were respectful of our car wishes from price to needed amenties. We would highly recommend MB of Hagerstown to all of our friends More

by Parson2358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 18, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for this great review, we are so glad to hear that you had an amazing experience with our sales staff.

January 10, 2018

Terrific Car Purchase Experience Really appreciated the professionalism Barry exhibited. He made good use of our time, earned our trust, and made the experience extremely comfortabl More

by j5R5g5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 11, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown! We appreciate you driving just to work with us.

January 07, 2018

Friendly staff and a great dealership to work with! We worked with Barry London and Tony Mills on a pre-owned E Class. They made our buying and driving experience absolutely great in every way. We were More

by mcorl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 08, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to leave us a review, we are thrilled to know that you had the best experience here at Mercedes Benz of Hagerstown.

January 04, 2018

Best dealership to work with We drive 2 hours to do business with this specific dealership. They offer better prices and a level of service that is unparalleled in any other deal More

by troischtt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for being such a loyal customer, we look forward to many more years of working together.

January 03, 2018

Exceptional Car Buying Experience Who doesn't dread car shopping...Barry London made our experience very pleasant. Proactively communicated every step of the way, extreme professionali More

by Letty101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for recognizing Barry and his hard work, we appreciate you choosing Mercedes Benz of Hagerstown!

January 02, 2018

A dealership team worthy of "The Best or Nothing" title I've been a Mercedes owner since 1993 and explored a number of dealerships in the area, but none have consistently delivered on exceeding expectations More

by 4th Benz now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik, Tony Mills
Jan 02, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you, we are so happy to hear about your amazing experience.

December 30, 2017

Best car shopping experience! Rob Edmonds made the car buying experience easy! I was interesting in downsizing from a large SUV to a mid-size. I test drove two different models, a More

by Lovin' Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 02, 2018 -

Mercedes-Benz of Hagerstown responded

We are so glad to hear about your amazing and easy car buying experience with Rob. We look forward to working with you again in the future.

December 30, 2017

2018 G550 Purchase As always, easy and great experience. Unlike most other dealers. Barry London did an exceptional job, including explaining all the "gee wiz" stuff on More

by anoia2744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 02, 2018 -

Mercedes-Benz of Hagerstown responded

We appreciate you and this amazing feedback! Thank you for choosing Mercedes-Benz of Hagerstown.

December 28, 2017

Purchase of 2015 S550 Sedan 12/18/17 As you are aware both Jean and I are quite familiar with the automobile business and we are both extremely pleased with our association of Mercedes Be More

by garbutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2017 -

Mercedes-Benz of Hagerstown responded

Thank you for being a loyal customer, we are thrilled to know that Rob provided you with excellent customer service.

December 27, 2017

Atypical Car Bying Experience Mike Lavrenchik and Tony Mills helped make buying a new car quick and painless. Mike's dedication to customer service and Tony's "Down to Earth" atti More

by Jim Miller, Miller Light and Power
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Tony Mills
Dec 28, 2017 -

Mercedes-Benz of Hagerstown responded

Thank you so much for this wonderful review, we always aim to provide a hassle free buying experience.

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