Back

Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,359 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
Contact Dealership

1955 Dual Highway

Hagerstown, MD

21740

Directions

By Type

Showing 2,359 reviews

January 03, 2017

Thanks for another great experience Had another great experience at Mercedes Hagerstown. The entire process was smooth and timely. I appreciate the attention to details while not overw More

by Terps1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2016

Spectacular! Seamless and easy purchasing from the time that I made my wishes known until the time that My wife and I received the keys and drove away from the dea More

by MVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Brown, Shannon Dorian
December 30, 2016

Dream Car Had been in contact with Rob Edmonds for a couple months about my Dream Car and then decided to stop by for a look one day while in the area. Within More

by Dolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2016

Great Service!! Honestly, I don't ever take time to write reviews. However, when people have something negative to say, they tend to take the time to complain, but no More

by Collie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierce Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stonebraker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2016

Buying a car Rob helped us find the perfect car for our family. He was very helpful and patient with us and showed us multiple options before we decided to settle More

by Hina84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2016

excellent customer service, excellent prices I worked with Mike And Chandra. Both were extremely helpful and knowledgeable. Best sales reps I've worked with. Mike doesn't push you he works with More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Chandra Dickson
December 25, 2016

Very smooth process I had a great experience working with Shannon Dorian. She was helpful in every way to get the car I needed. She helpful through phone calls, emails, a More

by sbalu297
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Dorian
December 22, 2016

Family I had service done here and was treated like family! Pleasant and polite interactions with everyone. The detailing was excellent and done with care. I More

by Salzig
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2016

J. Wheatley We have bought/leased four cars from Mercedes-Benz of Hagerstown. Each time we worked with Mr. Michael Lavrenchik who is an amazing sales consultant More

by J. Wheatley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ made the financial process a breeze., Michael Lavrenchik
December 21, 2016

Beautiful car. Easy transaction. I was looking online for a specific car. When I reviewed the MB of Hagerstown site, I saw the car I was looking for in a beautiful blue. I reached out More

by Art Thomm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Dorian
...
130
...