Mercedes-Benz of Hagerstown

short sweet and to the point Knew what I wanted when I walked thru the door. Rob showed me what I wanted...we started paperwork and I forgot to bring the most important document. Knew what I wanted when I walked thru the door. Rob showed me what I wanted...we started paperwork and I forgot to bring the most important document. But we continued and the next day after 15 minutes I was driving a new Sprinter. More

E-350 quality experience I had told Michael Lavrenchik I would be in the market for a car in the spring. He listened to what I would be considering and when this gem of a E-3 I had told Michael Lavrenchik I would be in the market for a car in the spring. He listened to what I would be considering and when this gem of a E-350 was traded in he called me and encouraged me to come and test drive the vehicle. Michael's professionalism was able to match my desires with the correct car. This is the third vehicle we have bought from Michael and his kindness and knowledge makes the experience fun instead of stressful. When I arrived to purchase the car he was on the phone with my insurance agent making sure everything was in order for me. He took the time to sink my phone, and make sure all the settings were correct for me. I consider Michael a trusted friend and encourage anyone to see him for their next vehicle purchase. Michael introduced me to CJ Brown the Finance Manager who was also very kind and professional. Thank you Mercedes-Benz of Hagerstown for providing me a lovely quality car and treating me as a valued customer. The chocolate was also enjoyable. More

Saturday Drive We took a drive one Saturday to the dealership to look around, but Barry and the team made our experience memorable. They were very professional, extr We took a drive one Saturday to the dealership to look around, but Barry and the team made our experience memorable. They were very professional, extremely friendly, and not pushy. We quickly closed the deal and came back after our vacation to pick up the car. We had a very pleasant experience as Barry and CJ put up with my numerous questions with the patience of Job. More

Treated like a family member. Rob, Adam and Justin and CJ made, what can be a difficult process to purchase a car, a pleasant experience. Their knowledge, professionalism and hon Rob, Adam and Justin and CJ made, what can be a difficult process to purchase a car, a pleasant experience. Their knowledge, professionalism and honest interest in me was reassuring and gave me the confidence to "seal the deal". From past experience, I also feel very comfortable with their customer service. More

Professional, Knowledgeable, and Courteous The management, finance, and sales and leasing department personnel made my return experience to Hagerstown MB a pleasant experience once again. Mi The management, finance, and sales and leasing department personnel made my return experience to Hagerstown MB a pleasant experience once again. Mike and Shannon worked as a team to provide excellent sales service. Customer service from all employees I associated with deserve an A++. My experience was such, that I will return again when the time comes. More

Barry London Brings It! Barry really took care of us. Once we reached a deal (it took a few days and some shopping around), Barry ensured that everything was in order when we Barry really took care of us. Once we reached a deal (it took a few days and some shopping around), Barry ensured that everything was in order when we came to pick up our car. He was very professional and courteous at all times. We absolutely got our best deal here at MB - Hagerstown. He even did a few extra things for us even after the deal was done! More

Great car buying experience I had a very pleasant car buying experience at the Hagerstown MB. Barry was awesome to work with. He was very attentive to the details that fit me. Hi I had a very pleasant car buying experience at the Hagerstown MB. Barry was awesome to work with. He was very attentive to the details that fit me. His professionalism and kindness made a difference. He made sure I knew all the functions in the car the buttons that were somewhat different than my previous Mercedes. I would recommend him as your next salesman. CJ was wonderful pleasant and professional. I also crossed paths with Chandra her bubbly personality lit the showroom up. My experience was the kind of experience you can't wait to share with family and friends. More

Good Buying Experience -- Rob was Extremely Helpful The team at Hagerstown Mercedes was very professional in handling my transaction for a 2012 Audi. Rob was generous with his time during the test driv The team at Hagerstown Mercedes was very professional in handling my transaction for a 2012 Audi. Rob was generous with his time during the test drive and neither he nor the extended sales team was pushy during price negotiations. The dealership did a great job in getting a four year old vehicle again looking like new. Good job all around. More

Best car buying experience Not only was the sales man, Rob, beyond helpful, the used car we purchased was pristine and everyone we had contact with was exceptionally nice... You Not only was the sales man, Rob, beyond helpful, the used car we purchased was pristine and everyone we had contact with was exceptionally nice... You've gained customers for life. Thanks all!! More

BEST CAR PURCHASE EXPERIENCE EVER- SO EASY Chandra & Shannon were great! I visited 4 other dealerships to look for a used Smart Car. None of the other dealerships compared to the service I re Chandra & Shannon were great! I visited 4 other dealerships to look for a used Smart Car. None of the other dealerships compared to the service I received at Mercedes Hagerstown. From the moment I arrived until I left in my new Smart Car, C&S were super friendly, were super helpful, and made the car buying experience a pleasure rather than a chore. I highly recommend these ladies and Mercedes Benz of Hagerstown for all your car buying needs More