Mercedes-Benz of Hagerstown

Great car with a better experience Throughout my car shopping experience of many months, and many, many salesman, I am happy to say that Martin was by far the most professional, energet Throughout my car shopping experience of many months, and many, many salesman, I am happy to say that Martin was by far the most professional, energetic, and easy to work with person I met. Martin was ever vigilant to my wants and needs and was willing to work with me in any way possible. He was patient and was willing to take the time to explain everything to me to make sure I, as a first time buyer, understood the entire process of purchasing a car. Martin deserves recognition beyond my own abilities for his customer service and expertise in the field. Highly recommended! More

best dealership ever! Martin Jones (sales) and Austin Shemon (manager) were very kind and professional to my 17 year old son when he was looking to buy a used car. They tre Martin Jones (sales) and Austin Shemon (manager) were very kind and professional to my 17 year old son when he was looking to buy a used car. They treated us as if we were Donald Trump and Bill Gates at their dealership. Some other dealerships treated my son as if he were a nuisance and couldn't possibly be worth their time. Martin worked with him on all the details and history of the car. Austin crunched the numbers and worked with him on the price and financing. My son truly enjoyed his first car buying experience because of these two wonderful people. Thanks to them he is now enjoying his Camaro. More

Thanks for another great experience Had another great experience at Mercedes Hagerstown. The entire process was smooth and timely. I appreciate the attention to details while not overw Had another great experience at Mercedes Hagerstown. The entire process was smooth and timely. I appreciate the attention to details while not overwhelming me. Thanks for making the new car experience enjoyable. More

Spectacular! Seamless and easy purchasing from the time that I made my wishes known until the time that My wife and I received the keys and drove away from the dea Seamless and easy purchasing from the time that I made my wishes known until the time that My wife and I received the keys and drove away from the dealership. Everyone was so kind, attentive, helpful and most of all efficient! More

Dream Car Had been in contact with Rob Edmonds for a couple months about my Dream Car and then decided to stop by for a look one day while in the area. Within Had been in contact with Rob Edmonds for a couple months about my Dream Car and then decided to stop by for a look one day while in the area. Within a couple hours met with Austin in Finance and made a deal of a lifetime. More

Great Service!! Honestly, I don't ever take time to write reviews. However, when people have something negative to say, they tend to take the time to complain, but no Honestly, I don't ever take time to write reviews. However, when people have something negative to say, they tend to take the time to complain, but not the time to say something positive. I wanted to take the time to say something positive This was my first visit to your dealership to have my 2014 Mercedes-Benz C 300 serviced. I will be bringing my car to have it serviced at your dealership from now on. More

Buying a car Rob helped us find the perfect car for our family. He was very helpful and patient with us and showed us multiple options before we decided to settle Rob helped us find the perfect car for our family. He was very helpful and patient with us and showed us multiple options before we decided to settle on the one we liked. More

excellent customer service, excellent prices I worked with Mike And Chandra. Both were extremely helpful and knowledgeable. Best sales reps I've worked with. Mike doesn't push you he works with I worked with Mike And Chandra. Both were extremely helpful and knowledgeable. Best sales reps I've worked with. Mike doesn't push you he works with you. He is very calm and polite. Chandra was very nice talking over the phone. You guys set an example. Other dealerships need to learn how to work with people make sales happen. Thank you More

Very smooth process I had a great experience working with Shannon Dorian. She was helpful in every way to get the car I needed. She helpful through phone calls, emails, a I had a great experience working with Shannon Dorian. She was helpful in every way to get the car I needed. She helpful through phone calls, emails, and texts. More

Family I had service done here and was treated like family! Pleasant and polite interactions with everyone. The detailing was excellent and done with care. I I had service done here and was treated like family! Pleasant and polite interactions with everyone. The detailing was excellent and done with care. I would highly recommend this dealership. More