Mercedes-Benz of Hagerstown
Hagerstown, MD
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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O-mazing!! I have heard horror stories about how people have spent hours and hours in a dealership haggling and waiting. This was the total antithesis of that ki I have heard horror stories about how people have spent hours and hours in a dealership haggling and waiting. This was the total antithesis of that kind of experience. Barry London was the person in charge of me. He made this whole experience actually enjoyable. As life would have it, there was a snafu on my part. Barry was so gracious, kind and patient. He painlessly and seamlessly worked out an alternative and today I drove away with the most beautiful automobile I have ever owned in my life. The staff is a team. They work together seamlessly. Everyone is professional and understanding. I've never seen anything like it. I would highly recommend Mercedes Benz of Hagerstown to my friends and family here and back home, and anyone else in the market for a new automobile. Sign me, "Loyal for Life." More
After hours car purchase My fiancee and I were at another dealership when I decided to check online (on my mobile device) to find the car I was looking for. I saw the vehicle My fiancee and I were at another dealership when I decided to check online (on my mobile device) to find the car I was looking for. I saw the vehicle at MB of Hagerstown and called for more details. When Barry answered the line I knew I was working with a real pro. I am in sales and it is always a pleasure to deal with someone who gets the craft. Barry was so helpful even so far as to stay late past the dealerships hours of operation to wait for me to arrive. When I saw the car it was love at first sight and we started the paperwork. Barry and Austin Shemon were an absolute pleasure to deal with and we were so happy with the experience that when I am in the market again MB of Hagerstown will be my first stop. More
great saturday ! Mike was very professional, friendly and knowledgeable. Everyone involved acted in a professional manner. Barry helped with removing the old license p Mike was very professional, friendly and knowledgeable. Everyone involved acted in a professional manner. Barry helped with removing the old license plates and had his work cut out for him! I would recommend this business to anyone ! A big thank you to CJ as well for making paperwork quick . More
First purchase at Mercedes Benz of Hagerstown The experience that I had at Mercedes Benz of Hagerstown was the best buying experience that I have ever had. There was never any pressure to buy. The The experience that I had at Mercedes Benz of Hagerstown was the best buying experience that I have ever had. There was never any pressure to buy. The credit approval and closing were very fast. I will return to Mercedes Benz of Hagerstown for my next vehicle purchase. More
Mercedes GLE350 4/9/16 I'd just like to say ..." No way am I buying a new car today" . However.... Upon arrival at the dealership we were looking at an suv , my wi 4/9/16 I'd just like to say ..." No way am I buying a new car today" . However.... Upon arrival at the dealership we were looking at an suv , my wife was in love all over again ! Soon after we met Barry London, who I must say knows just about everything there is to know about any Mercedes on the lot. He didn't pressure us at all let us look and then test drive the gle350. We knew the final outcome at that point but had to see if the numbers would work. C.J. Then did her manic, while this was happening Barry got the Mercedes ready for us to take home. At this point I think we all knew how this would end.... My wife , the social b. That she is met Justin and Austin.... And the rest is history. We drove off in HER new Mercedes and my new white Mercedes hat....FYI my blue Mercedes is still on the showroom floor.... More
The most pleasant car buying experience EVER. I have bought more than 25 cars in my years as a driver. My wife said I should seek help. Anyway, I have a lot of experience in this field. Chandra I have bought more than 25 cars in my years as a driver. My wife said I should seek help. Anyway, I have a lot of experience in this field. Chandra was absolutely superb. CJ in F&I was also superb. Chandra took me around the dealership to introduce me to the service folks, and other sale associates. Everyone welcomed me to the Mercedes Benz family. And, I paid a great price for an amazing CPO C Series. More
Excellent Service STILL exists! My husband and I want to thank you for the wonderful courtesy shown to us by you and your entire staff. You all went out of your way to make us feel s My husband and I want to thank you for the wonderful courtesy shown to us by you and your entire staff. You all went out of your way to make us feel special, welcome, and did everything in your power to accommodate us in far more ways than we anticipated. So for that -- we give you a huge THANK YOU! It's refreshing to receive that type of customer service in today's world. It's good to know that the art of excellency still remains at Hagerstown Mercedes! More
Purchase experience Once again I cannot say enough about the car buying experience. Saw the car on the website, heard back from my sales associate Barry London shortly th Once again I cannot say enough about the car buying experience. Saw the car on the website, heard back from my sales associate Barry London shortly thereafter. Had a great trade price on my 2012 E350 and drove off with a certified pre-owned 2014 E350 a little while later. Great dealership and great people to work with. More
Wonderful car shopping experience! One of the staff members greeted me and offered assistance immediately upon my arrival. Everyone I dealt with was courteous and professional. Rob Ed One of the staff members greeted me and offered assistance immediately upon my arrival. Everyone I dealt with was courteous and professional. Rob Edmonds was my salesperson. Rob was very courteous and pleasant from the start of the process to the end. The financing process was very quick and they did not try to add a bunch of unnecessary extras that most car dealerships do. This was the most hassle-free car shopping experience I have ever had. The whole process was very efficient . This was a wonderful experience from beginning to end. I love my E350; it is pure joy driving that car! Thanks Rob and everyone else at Mercedes Benz of Hagerstown! More
First time Mercedes buyer This was probably the best experience I have ever had buying a car. As soon as I walked through the door, I felt valued as a consumer. I am super ex This was probably the best experience I have ever had buying a car. As soon as I walked through the door, I felt valued as a consumer. I am super excited about my purchase and would recommend this dealership to anyone looking for a trustworthy team. More