Mercedes-Benz of Hagerstown
Hagerstown, MD
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Barry is the best! I purchased my new GL 450 over a year ago. Barry was extremely helpful during the process and has continued to be available anytime ever since the pur I purchased my new GL 450 over a year ago. Barry was extremely helpful during the process and has continued to be available anytime ever since the purchase. He took the time to make sure we understand all features of the car. I've never had a more positive experience buying a new car. The after sale support has been amazing. More
Awesome! This is truly what the car buying experience should be - fun, hassle free and a win win for dealer and buyer. Salesman Barry London is the best! G This is truly what the car buying experience should be - fun, hassle free and a win win for dealer and buyer. Salesman Barry London is the best! Got more of this deal fairly negotiated over the phone then I did with 2 other MB dealerships while sitting in their showroom. Live 50 miles away but still giving them our service business. I would HIGHLY recommend this dealership when purchasing your next MB. More
Super-Duper Service! Adam is always super friendly and very accommodating. Needed some emergency repairs to my vehicle and of course Adam was on top of things and is top n Adam is always super friendly and very accommodating. Needed some emergency repairs to my vehicle and of course Adam was on top of things and is top notch asset to that dealership! I've never been so pleased to take my car in for "work" as I have been with Mercedes Benz of Hagerstown. Everyone is friendly and I always know that I can count on Adam to take care of my cars needs. The entire process is seamless. Thank you Adam and MB of Hagerstown for all that you do! More
No pressure, no games! Rob, CJ and the entire staff was wonderful to deal with. Easily the best vehicle purchase experience I've ever had...and I've owned many vehicles i Rob, CJ and the entire staff was wonderful to deal with. Easily the best vehicle purchase experience I've ever had...and I've owned many vehicles in my day. I love this dang Metris cargo van to death. It's certainly a conversation starter..haha! I've already had a couple of my good customers tease me about getting "a Mercedes" work truck as a frivolous purchase, but, after explaining it's attributes, they respected the choice and congratulated me on the decision. And, I'm actually enjoying driving again...Utter madness! Thanks again! More
Bought a car in under 24hours We needed a car in a hurry! I found two cars worth considering at Mercedes Benz of Hagerstown Friday afernoon. Went to look at them with my husband We needed a car in a hurry! I found two cars worth considering at Mercedes Benz of Hagerstown Friday afernoon. Went to look at them with my husband Friday evening, shopped around online Saturday morning for competitors pricing, asked Rob to match the price and by Saturday we were driving home with just the car we wanted at a competitive price. Can't get better than that. Rob Edmonds was very responsive and attentive to our needs. More
Easy from start to finish. The whole time from start to finish the people we dealt with never made us fill like it was to late. We did come in late after 7 PM. every time, but t The whole time from start to finish the people we dealt with never made us fill like it was to late. We did come in late after 7 PM. every time, but the sales people were always courtesy and professional. The sale people made it easy to purchase a vehicle. Thank you More
Very pleasant experience. Very friendly dealership and accommodating. Chandra is exceptional. She worked with us and was very pleasant , no pressure sales we thought. She got Very friendly dealership and accommodating. Chandra is exceptional. She worked with us and was very pleasant , no pressure sales we thought. She got us through her kindness. Would work with her again and would recommend this dealership. Quite different from the ones in bigger cities. Very happy! More
Love my new 2016 GLE SUV This was our third new car purchase from MB of Hagerstown. We are always welcomed by name and love the great service we get there! This was our third new car purchase from MB of Hagerstown. We are always welcomed by name and love the great service we get there! More
Great Experience The best car buying experience I've ever had. No pressures and everything went smoothly. Barry was great and I'd highly recommend buying from MB of Ha The best car buying experience I've ever had. No pressures and everything went smoothly. Barry was great and I'd highly recommend buying from MB of Hagerstown. More
A wonderful, simple, and low stress experience! We found the vehicle using USAA. This dealership is over a two hour drive from our home. We discussed and pretty much closed the deal over e-mail an We found the vehicle using USAA. This dealership is over a two hour drive from our home. We discussed and pretty much closed the deal over e-mail and phone, primarily with Nikole Ferguson with Rob Edmonds helping out later. It very, very good experience for us, as the buyers. Ms Ferguson made this a simple and low stress experience for us. The vehicle delivery experience with Mr Edmonds was also a good experience. Both well worth a Five Star rating. More