Mercedes-Benz of Hagerstown
1,525 Lifetime Reviews
1955 Dual Highway, Hagerstown, Maryland 21740 Directions
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
1525 Reviews of Mercedes-Benz of Hagerstown
Helpful "Outstanding experience "
- GandC
Rob Edmonds was a pleasure to work with. He was knowledgeable and patient. Also, he didn’t pressure us into a quick decision. Instead, he provided all the information we needed to make an informed and careful decision. We recommend Rob and his colleagues at Mercedes-Benz of Hagerstown for your next purchase.
Read More"Wonderful Service"
- smcguigaWhen walking into this dealership, I have never been so impressed. I had the best experience working with Rob Edmonds. He had everything ready when I arrived and made the process so simple. I am so glad I got the chance to work with Rob and the Mercedes Benz dealership of Hagerstown. Thank you for the wonderful experience!!!!
Read More"Great service"
- destinationobx
This is the second vehicle that I have purchased here. Good experience both times. My first purchase was 5 years ago and have returned regularly to the service department where they know me by name because they are that good.
Read More"Great Service, including after the sale!"
- yvonne.d.gordon
This is THE place to buy a Mercedes Benz. A wide arrray of cars to satisfy every Mercedes Benz shopper is available from sparkling new to Program Cars with low mileage.
Read More"Best car buying experience!"
- AMYDIPAS
I had been looking for over four months to purchase a used 2016 Mercedes GLE350. I visited many dealerships in VA,DC and MD, and was extremely disappointed in the lack of customer service that other dealerships exhibited. I finally came across an Internet ad for what seemed to be the perfect GLE for me, in Hagerstown, and so I called. My first point of contact was with Rob, who was the first professional, educated sales representative that I had the pleasure of speaking with. I was working within a tight budget, and I was honest where I was at financially. I didn’t see how he would be able to get me into this this car, but he encouraged me and my husband to come drive up to see him. The rest is a blur because within an hour of visiting, we drove the car off the lot and the rest is history. Not only did we get a great deal, we received the highest level of customer service from Rob. He was so accommodating and he stayed after closing to make sure we had all of our questions answered. He later followed up on his day off, to make sure we were happy and to see if we had any questions about the car. I am super impressed, and will certainly buy my next car from Rob and the Hagerstown dealership.
Read More"GLE 400 verse GLE AMG Coupe"
- michaelstinger
I was able to negotiate a great deal with Kyle, Tony, and Justin. They were able to prep the vehicle very promptly and I was road shortly after finalizing the deal.
Read More"Bought pre owned E350"
- robertmayo22
Good experience overall. Service from Tony and Kyle was very friendly and professional. Would definitely recommend the dealership to others. Time of paperwork completion was good.
Read More"Quick and easy GLA-250 deal!"
- robi_won_kanoby
I had a great experience working with Rob and Tony to purchase my car. They were both friendly and helpful, and everything ran smoothly and quickly. Thank you for making the process easy!
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