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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,490 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,490 reviews
December 28, 2022
It was a pleasure working with Barry. He made it a great car buying experience. He made it a great car buying experience. More
by J. Alfonso
December 27, 2022
End-To-End Barry and the MB Hagerstown Team were fantastic. The process was streamlined, Mr. London demonstrated an exceptional focus on attention to detail and truly cares about instilling an exper fantastic. The process was streamlined, Mr. London demonstrated an exceptional focus on attention to detail and truly cares about instilling an experience rather than conducting a transaction. Would & Will recommend them for a long time to come. More
by TotalityInc
December 21, 2022
Kyle did a great job making us feel comfortable at delivery with the all electric EQS SUV. We especially appreciate that he came in on a scheduled day off so that we could take our new car on an out o delivery with the all electric EQS SUV. We especially appreciate that he came in on a scheduled day off so that we could take our new car on an out of town weekend trip. More
by slarue.lacm
Employees Worked With
December 20, 2022
This group of professionals are the very best at customer service from the beginning to the end and long after you're gone they stick with you to make sure you have the best experience. My daughter 16 wants service from the beginning to the end and long after you're gone they stick with you to make sure you have the best experience. My daughter 16 wants a Mercedes based on the first class treatment she experienced. (Ask for Kyle) More
by hotshot2starpower
December 18, 2022
This is my 5th Mercedes from MBH and am always happy with the service Options for loaner car and pleasant staff the service Options for loaner car and pleasant staff More
by Cristeve99
December 15, 2022
Great experience from initial contact and explanation of the vehicle options to final delivery of the vehicle. the vehicle options to final delivery of the vehicle. More
by gerald11
Employees Worked With
December 14, 2022
I had a fantastic & memorable experience! Barry & Christine were hospitable, friendly, professional, thorough, personable, & accommodating. Barry & Christine were hospitable, friendly, professional, thorough, personable, & accommodating. More
by J. Alfonso
December 06, 2022
Dealing with Barry London is always a good experience Barry is knowledgeable and thorough Atmosphere is relaxed Barry is knowledgeable and thorough Atmosphere is relaxed More
by J
December 04, 2022
Excellent service, I can’t complaint, they clarified all my doubts clearly and first class attention. my doubts clearly and first class attention. More
by Iralizurena42
Employees Worked With
December 03, 2022
This is my 4th Mercedes and have had good luck with the cars, service, loaners , friendly knowledgeable staff cars, service, loaners , friendly knowledgeable staff More
by Cristeve99
Employees Worked With
