Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Hagerstown
Hagerstown, MD
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,506 reviews
December 21, 2021
Barry was gracious enough to pick us up at the airport as we came from out of town to pick up our car. My wife loves the car and we both appreciate Barry's thoroughness in explaining the many features on the we came from out of town to pick up our car. My wife loves the car and we both appreciate Barry's thoroughness in explaining the many features on the car. If we ever need another Mercedes, we would not hesitate to work with Barry and Mercedes-Benz of Hagerstown. More
by rnwjr
Employees Worked With
December 20, 2021
This dealership was spectacular. Very clean and friendly. The salesman Kyle did everything possible to get us in and out. Great experience. The salesman Kyle did everything possible to get us in and out. Great experience. More
by rk.kolbe
Employees Worked With
December 19, 2021
This is a beautiful dealership that is outside of the city and has employees that treat you like they care about you and want to be your friend. When you make an appointment they are ready to go over eve city and has employees that treat you like they care about you and want to be your friend. When you make an appointment they are ready to go over every feature on the vehicle, take the vehicle for a test drive and then make the deal with you. They don’t waste your time. More
by Ctimoney55
December 18, 2021
We love Rob Edmonds and Mercedes-Benz of Hagerstown! This is our second GLC and we love it as much as the first! The customer service at MBH is impeccable and Rob got us in and out of the dealership i This is our second GLC and we love it as much as the first! The customer service at MBH is impeccable and Rob got us in and out of the dealership in one hour! Unbelievable! More
by BraddockKim
Employees Worked With
December 18, 2021
Rob and the rest of the staff were great! I love my new vehicle. Thanks for everything! vehicle. Thanks for everything! More
by Brian.greene22
Employees Worked With
December 18, 2021
I have been coming to Younger Mercedes, for years. I purchased, my first diesel mercedes from Younger, and all my service on my vehicle's. Marty, and Alex have alway's been professional and pleasant. I purchased, my first diesel mercedes from Younger, and all my service on my vehicle's. Marty, and Alex have alway's been professional and pleasant. I feel a part of the Younger family. The only reason I did not purchase my last diesel, from you all because you did not have a diesel . More
by bettyrnbs
December 16, 2021
Excellent service! Everybody was so friendly and kind! Thank you so much for the discount and car wash! Special shout-outs to Alex, Lisa, and Dena! Thank you! Thank you so much for the discount and car wash! Special shout-outs to Alex, Lisa, and Dena! Thank you! More
by Omar G
December 13, 2021
Great experience working with Barry London. We could not be happier with our new Mercedes’. be happier with our new Mercedes’. More
by Mamajimbo
Employees Worked With
December 08, 2021
I just purchased my 2nd vehicle from this dealership and it was another wonderful experience. Barry went out of his way to make this transaction a great and he was very efficient because I had time constrai it was another wonderful experience. Barry went out of his way to make this transaction a great and he was very efficient because I had time constraints. The service department has been top notch as well. I'll continue to purchase my vehicles with this dealership & Barry! 5 stars all around! More
by Meredith Smith
December 07, 2021
Working with Barry and the Hagerstown team was an absolute pleasure. They are all so kind and make the car buying process a breeze. I highly recommend this establishment. absolute pleasure. They are all so kind and make the car buying process a breeze. I highly recommend this establishment. More
by bronwynemellott
Employees Worked With
