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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,506 reviews

March 28, 2021

The customer service and buying experience at Mercedes of Hagerstown is always top notch. As always, Barry was excellent to work with knowledgeable and thorough. I could not have asked for a better experienc More

by wrgladhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Mar 29, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to share! We are proud to have earned your support and happy to hear that you found the right vehicle working with Barry. Drive safely, and we hope to see you again at Mercedes-Benz of Hagerstown!

March 26, 2021

Mike L. was cool, calm and collected through out the whole process. We put the owner, finance and poor Mike through a lot!! Professional f More

by jetlady53
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Tony Mills
Mar 29, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Mercedes-Benz of Hagerstown, and we will certainly let Mike and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 26, 2021

This is the third or fourth Mercedes that I have purchased with Michael. He is the best salesperson! Recently, he knew my lease was coming to an end and he literally found the PERFECT car for me, ag More

by ginababy96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Mar 29, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you so much for your loyalty to Michael and Mercedes-Benz of Hagerstown! We are delighted to have you as a returning customer and we appreciate you taking the time to share your glowing feedback. Safe travels in your new car!

March 26, 2021

Hands down the best car buying experience! Kyle went above and beyond to get us a great deal! Happy to be a part of the MB family :) More

by hannah.fenning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Mercedes-Benz of Hagerstown responded

Hannah, it makes our day to hear that Kyle gave you the best car-buying experience you have ever had! Thank you from all of us at Mercedes-Benz of Hagerstown and congratulations on your new ride!

March 25, 2021

Michael was very helpful and accommodating He was highly knowledgeable and understanding. The process was easy and we enjoyed it. Thank you, Mike! We will see you in couple of months to change my husband’s More

by ekochaeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik
Mar 25, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Michael took good care of you here at Mercedes-Benz of Hagerstown, and we will certainly let him know that you appreciate his help. We are proud that we earned your business, and we look forward to your next visit!

March 25, 2021

This is the 18th Mercedes I have bought from Younger/Mercedes-Benz of Hagerstown. They are a wonderful dealer. Barry London has sold me a few of my Mercedes and he does a wonderful job. He de More

by srogers9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierce Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stonebraker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills, Bailley Miller
Mar 25, 2021 -

Mercedes-Benz of Hagerstown responded

Sam - What can we say to thank you for your many years of business and support? We are delighted to see this feedback about Barry, Justin, Austin, and Alex and really appreciate you recommending Mercedes-Benz of Hagerstown. Enjoy your new vehicle and we look forward to working together next time!

March 24, 2021

Kyle is awesome he worked with me to get me approved for my first Mercedes purchase him and the team worked on my application before I got there and when I arrived they was so nice had all my paperwork read More

by Kn.berry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to leave us a review! We are so glad Kyle took good care of you here at Mercedes-Benz of Hagerstown, and we will certainly let him know that you appreciate his help. Enjoy your newly purchased SUV!

March 20, 2021

A great experience, especially Mike Lavrenchik who walked us through the whole precess and got us a great deal. Everybody is friendly and helpful and they care about their customers. We actually enjoyed bu More

by lannon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik, Tony Mills
Mar 22, 2021 -

Mercedes-Benz of Hagerstown responded

Thanks for shopping with Mike at Mercedes-Benz of Hagerstown. We wish you safe travels in your new car!

March 20, 2021

Wow! This is the second vehicle we have purchased with Barry. Barry and his team are a pleasure to work with from start to finish. Hagerstown MB is the best car buying experience in our opinion. We hig More

by suemeitner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Mar 22, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you so much for coming back to Mercedes-Benz of Hagerstown for another vehicle and sharing such a positive review about Barry! We hope that your new ride is treating you well. Congratulations and safe driving!

March 19, 2021

Great experience. The people at Mercedes-Benz of Hagerstown were helpful, no pressure and accommodating making the process very enjoyable. Would definitely recommend them to anyone Thank you More

by 79broncoefi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Mar 22, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you so much for recommending Mercedes-Benz of Hagerstown! We are very happy to hear that you had a five-star-worthy car-buying experience. Safe travels in your new ride!

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