Mercedes-Benz of Hagerstown

This is an excellent dealership I found my salesman Barry to be knowledgeable, polite, accommodating and funny. I felt no pressure to buy; the salesman let the car sell itself. But f I found my salesman Barry to be knowledgeable, polite, accommodating and funny. I felt no pressure to buy; the salesman let the car sell itself. But for the cheesy music in the showroom, I would have rated this dealership 5 stars. More

GREAT Mike Laurenchik did a great job explaining everything, the car and all paper work involved. The finance guy Tony Mills was great with handling all pap Mike Laurenchik did a great job explaining everything, the car and all paper work involved. The finance guy Tony Mills was great with handling all paper work and explaining everything. More

Another Great Buying Experience This is my third purchase from Mercedes Benz of Hagerstown. Rob Edmonds and Austin Shemon have been a pleasure to work with every time and Tony Mills This is my third purchase from Mercedes Benz of Hagerstown. Rob Edmonds and Austin Shemon have been a pleasure to work with every time and Tony Mills makes the financing process quick and easy. I will definitely be making another purchase in the future. More

Excellent Service Barry made this, by far, the best car buying experience I have had. Everything was easy and straightforward with no wasted time. He was very responsiv Barry made this, by far, the best car buying experience I have had. Everything was easy and straightforward with no wasted time. He was very responsive and provided answers quickly. 100% satisfied with the entire experience. More

First time Mercedes owner. I initially contacted Rob about a completely different car with no trade and no down payment. He was able to put together the deal I wanted, but when I initially contacted Rob about a completely different car with no trade and no down payment. He was able to put together the deal I wanted, but when I arrived at the dealership and saw the Mercedes GLE, I threw him a major curve ball, asking him to work me up a new deal on the Mercedes - with a trade in as well as a down payment. Rob didn't miss a beat. He got me exactly what my fiancee and I wanted, with a huge chocolate bar making the perfect dessert. My entire experience at Mercedes-Benz of Hagerstown was a pleasure, from Finance to every person in the showroom who greeted me warmly and congratulated me on my Mercedes purchase. Rob was a complete professional, including my interaction with him following my purchase. I have found the dealer with whom I plan to conduct all of my future car purchases. Thanks, Rob - and all of Mercedes-Benz of Hagerstown! A customer for life. Fred Miller. More

Best experience that we've had in purchasing cars We are "senior citizens" with a lifetime of purchasing cars. Quality has been the criteria. The quality of Mercedes is unquestionable, but this is our We are "senior citizens" with a lifetime of purchasing cars. Quality has been the criteria. The quality of Mercedes is unquestionable, but this is our first after some pretty goods cars- "56 Chevy, several Cadillacs, and BMWs - and this was the very best experience leading to our purchase. All personnel showed sincere interest in us. This is a CLASS outfit. More

Best car purchasing experience kyle was incredible! He was very patient and made purchasing my vehicle as stress free as possible. Tony was amazing and did an amazing job explaining kyle was incredible! He was very patient and made purchasing my vehicle as stress free as possible. Tony was amazing and did an amazing job explaining everything to ensure that I was well aware of my options. More

Best Experience- Thank you Mercedes-Benz of Hagerstown! Thank you, Rob Edmonds, for helping me purchase my very first Mercedes and making my experience amazing (because we all know buying a car can sometime Thank you, Rob Edmonds, for helping me purchase my very first Mercedes and making my experience amazing (because we all know buying a car can sometimes be very painful.) Rob and his team at Mercedes-Benz of Hagerstown made my car buying experience the best it could possibly be. I have never bought a Mercedes before, therefore I have never used Mercedes-Benz of Hagerstown before and I can honesty say I will never go back to anything else! I am in love with my car and Rob and his team were so helpful in my car buying process. Very genuine, timely and outstanding work. I look forward to working with Rob in the future! More

Great experience and such a beautiful SUV I had a wonderful experience. Everyone was extremely pleasant. Rob was a pleasure to work with, and we found out we are neighbors who like hockey. It I had a wonderful experience. Everyone was extremely pleasant. Rob was a pleasure to work with, and we found out we are neighbors who like hockey. It was a fast and easy process. There was a kids area, plus the snacks and drinks kept them from going crazy. Thank you for everything. I love my new mom SUV!!! More

Great Buying Experience Thank you, Rob Edmonds, for helping us purchase our GLC 300. Car buying is NOT our favorite activity but Rob made the whole process manageable! We f Thank you, Rob Edmonds, for helping us purchase our GLC 300. Car buying is NOT our favorite activity but Rob made the whole process manageable! We felt comfortable and welcome as soon as we walked in the door at MB of Hagerstown; after asking questions about what we wanted, and listening to our responses, Rob suggested a vehicle that was a perfect solution! Thank you Rob for your assistance - we look forward to many years of working with you! More