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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,490 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,490 reviews

January 20, 2020

The staff did a great job. From a warm welcome on the lot to making the decision that this was the right car for me. No pressure but positive reinforcement. More

by CES
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Mercedes-Benz of Hagerstown responded

Hello, we really appreciate your feedback! We can't wait to see you again, have a great day.

January 13, 2020

First Mercedes-Benz - GLA250 We had an amazing car buying experience with the Hagerstown team. Our salesman, Barry London, was extremely knowledgeable, very responsive, and a grea More

by GLA250 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Mercedes-Benz of Hagerstown responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2020

My Dream Car =Reality We just purchased our first vehicle from Kyle! He found me exactly what I wanted quicker than I could check my email. (and yes I was picky!!) I woul More

by cree.fix.ktq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 13, 2020 -

Mercedes-Benz of Hagerstown responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2020

Amazing service! Thank you Barry, Rob, Larry! We love our new car and truly enjoyed the buying experience. Great teamwork! I’m sure we will be back soon! More

by drmpgibson
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 13, 2020 -

Mercedes-Benz of Hagerstown responded

Hello, we really appreciate your feedback! We can't wait to see you again, have a great day.

January 06, 2020

Kyle was the perfect gentleman as a car salesman. He immediately greeted me in the parking lot and let me do most of the talking. He had great follow up and patience; not to pushy but definitely let me More

by janetbaptiste08
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Mercedes-Benz of Hagerstown responded

Hello, we really appreciate your feedback! We can't wait to see you again, have a great day.

January 05, 2020

My husband finally got me to look at a Mercedes So glad we made the trip to M-B of Hagerstown. The dealership was very relaxed and I enjoyed looking at the cars and learning about the differences i More

by mike.jen.watts
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Mercedes-Benz of Hagerstown responded

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

January 04, 2020

Excellent experience We traveled a long distance to purchase our car that we found online from Hagerstown Mercedes dealership. We dealt with Barry London on the phone prio More

by r76marbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Mercedes-Benz of Hagerstown responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 03, 2020

NorthEast Pa Residents After a lot of searching we found the vehicle we wanted while visiting our daughter. From the moment we contacted Mercedes-Benz of Hagerstown we found More

by albertc1278
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 06, 2020 -

Mercedes-Benz of Hagerstown responded

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

January 01, 2020

Awesome! Highly recommend Barry London at Mercedes-Benz of Hagerstown, MD! Barry is professional, extremely knowledgeable not a high pressure sales person. I More

by Cherylene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 06, 2020 -

Mercedes-Benz of Hagerstown responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 30, 2019

Marty Gillions one in a millions I have been bringing my MBs ( 1971 280sl, 1986 560sec, 1991 500sl and 2006 cl600, to Marty for over 20 years. He is knowledgeable, honest, and a man More

by DAISY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Mercedes-Benz of Hagerstown responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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