Mercedes-Benz of Hagerstown

As a new Mercedes owner I am still learning about my SL. I've had 2 opportunities to interface with Tom and on both occasions he was the consummate professional. Tom is very knowledgeable about the products I've had 2 opportunities to interface with Tom and on both occasions he was the consummate professional. Tom is very knowledgeable about the products and his years of experience are clearly evident. I am looking forward to a long positive relationship with Mercedes of Hagerstown. More

Excellent Michael Lavrvrenchik was very helpful in our purchase of our new S450 Mercedes. Mike explained very throughly the operation of the Mercedes and was ve Michael Lavrvrenchik was very helpful in our purchase of our new S450 Mercedes. Mike explained very throughly the operation of the Mercedes and was very friendly. More

Well worth the drive The wonderful staff at Mercedes-Benz of Hagerstown was extremely responsive and went the extra mile to make themselves available to help us find the v The wonderful staff at Mercedes-Benz of Hagerstown was extremely responsive and went the extra mile to make themselves available to help us find the vehicle we needed on a tight schedule. We were very impressed with their professionalism and dedication. Thanks again! More

A Quick Delivery Dealership My experience at the dealership was truly pleasant. The car had been by the showroom when we came. It took us about 2 and half hours from test drive My experience at the dealership was truly pleasant. The car had been by the showroom when we came. It took us about 2 and half hours from test drive, car features explanations and financial services. What a speedy delivery at this dealer! Mike Lavenchik is a very good sales consultant. He walked out to help me before I drove my new car home. He did follow up with me later to see if I needed any assistance. More

My first Mercedes It was our first time experience buying a Mercedes and we could not have asked for a better person to help us out. He helped us understand all the fea It was our first time experience buying a Mercedes and we could not have asked for a better person to help us out. He helped us understand all the features, big and small. He patiently answered all our questions, even the most naive ones. He understood our requirements and delivered well. I would recommend anyone, who is looking to buy a Mercedes, to go to Hagerstown showroom and talk to Barry. More

Awesome Buying Experience We recently purchased a Mercedes Benz GLC from Rob Edmonds. Rob never made us feel pressured to buy a car from him. His sole purpose was to provide us We recently purchased a Mercedes Benz GLC from Rob Edmonds. Rob never made us feel pressured to buy a car from him. His sole purpose was to provide us with the information we needed to make a sound decision on buying a car that would best suit our needs. Rob was very knowledgeable, professional and a pleasure to work with. He is committed to maintaining a professional relationship with his customers even after the final deal. We love driving our Mercedes! Thank you Rob!!!!! Shawn & Kim More

FINDING THE RIGHT CAR LEAD US TO THE RIGHT DEALERSHIP Already owning a Mercedes, I was always impressed by the service provided when in need of maintenance or service. When searching for a new Mercedes, Already owning a Mercedes, I was always impressed by the service provided when in need of maintenance or service. When searching for a new Mercedes, we did our initial search online and found the vehicle that checked all of our boxes in terms of style and amenities. After finding a car that interested us at Mercedes Benz - Hagerstown, we initiated a call to the dealership to arrange to come see the car and was fortunate to have Rob Edmonds as our sales associate. Rob not only listened to what mattered to us in our purchase but his knowledge of the Mercedes brand, products offered and specifically the vehicle we were viewing, was impressive. During our visit, we also had the privilege of working with Austin Shemon in the financing department. The manager came around while we were in the process of doing paperwork to make sure we were satisfied with the process. As we drove away in our new car, we felt this was the best car buying experience we have had and we feel Rob Edmonds is reason for that. More

Turly Professionsal Barry London is the epitome of sales professionalism. He's not pushy, but yet he is 101% knowledgeable about the car product that he sells. There wa Barry London is the epitome of sales professionalism. He's not pushy, but yet he is 101% knowledgeable about the car product that he sells. There wasn't a question about the car's features that he couldn't answer, and was always available to offer anything additional. Austin Shemon is THAT guy in finance. Not only does he know the sales product, but his financial acumen is second to none. He went over all the available aftermarket suggestions with detail that you can understand without having to ask twice. When you have a combination of two professionals such as these...not only are they successful, but you win at your purchase every time Thanks again for everything fellas...I appreciate it....even on a rainy day! -Dwight. More

Is this really our car? Just wanted to say a great BIG Thank You to everyone at Mercedes-Benz of Hagerstown. Plus a extra special Thank You Michael Lavrenchik for his guidanc Just wanted to say a great BIG Thank You to everyone at Mercedes-Benz of Hagerstown. Plus a extra special Thank You Michael Lavrenchik for his guidance and tremendous patience with us Mercedes-Benz newbies. I've always wanted one and even had the GLC 300 on my vision board but didn't really believe it would happen until I walked into the dealership and was greeted by Mike. Although the first car we looked at was sold as we were still "thinking" Mike was able to find us another one that we liked even better! We could not be happier with the car or service we received at Mercedes-Benz of Hagerstown. Yes, This really is our car!! More

My 2nd Mercedes I traded in my 2011 Mercedes yesterday. I was extremely happy with my first Mercedes and dealership. So I bought another Mercedes. They made the proce I traded in my 2011 Mercedes yesterday. I was extremely happy with my first Mercedes and dealership. So I bought another Mercedes. They made the process easy! I'm looking forward having them maintain the car and keep me safe on the road. More