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Mercedes-Benz of Natick

Natick, MA

4.9
2,688 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

253 North Main St

Natick, MA

01760

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Showing 2,688 reviews

April 27, 2024

Hi, Jonny Pam’s he is outstanding on explaining every single detail on my Mercedes GLE 350 that a recent purchase from Vito Lagote that’s also a outstanding professional. They both has so muck knowledge More

by wanessacengiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Mercedes-Benz of Natick responded

We're delighted to know that Jonny and Vito provided you with such a thorough explanation of your new Mercedes GLE 350. Thanks for choosing Mercedes-Benz of Natick!

April 27, 2024

Hi thanks for taking me on the las minute Brian was very help full and knowledgeable More

by Revadanortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Mercedes-Benz of Natick responded

We're glad we could see your vehicle on short notice! Thank you for being a Mercedes-Benz of Natick customer!

April 27, 2024

Exception communication from Nick! Friendly, patient, and thorough delivery with Johnny Pham! Herb Chambers Mercedes rocks! More

by dblume
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Mercedes-Benz of Natick responded

Hi D Blume! We're so glad to know that Nick and Johnny Pham provided you with exceptional service at Mercedes-Benz of Natick! Thank you for your kind words about our team. We appreciate the support!

April 27, 2024

Jonny was specific, detailed, and informative. He covered every base about the car, and answered any questions that I had. He made the Mercedes-Benz experience easy and enjoyable along with salesw More

by Joe Vasconcelos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Mercedes-Benz of Natick responded

Hi Joe! We're delighted to know that Jonny and Sara made your Mercedes-Benz of Natick experience enjoyable. We appreciate the positive feedback!

April 26, 2024

Jonny has excellent communication skills and easily explains how all the features of my new car work. he is always available for any questions I may have. More

by scott
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gourgue
Apr 29, 2024 -

Mercedes-Benz of Natick responded

Hi Scott! We're glad to know that Jonny was able to assist you with your new car's features at Mercedes-Benz of Natick. We always aim for excellent communication and availability! Thanks for the review!

April 26, 2024

Jonny Pham is wonderful. Extremely knowledgeable and patient. Knows how to explain all the new technological features of my new car. He promptly responded to three questions More

by rmh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Aoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Mercedes-Benz of Natick responded

Hi! We're delighted to know that Jonny was able to provide you with the detailed information and support you need for your new car at Mercedes-Benz of Natick. We appreciate your kind words about his service, and rest assured he is a valued member of our team! Looking forward to seeing you again soon.

April 26, 2024

Jonny and Vito were both wonderful. They were exceptionally knowledgeable, helpful and patient. I had a really great experience, and wholeheartedly recommend Jonny, Vito and Mercedes Na More

by Aidan O
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Mercedes-Benz of Natick responded

Aidan, we're delighted to know that Jonny and Vito provided you with a wonderful experience at Mercedes-Benz of Natick. We appreciate your recommendation! Enjoy your new ride.

April 25, 2024

John and Howard were the best. I am very pleased with my experience at Mercedes Benz of Natick. More

by brian.schoenherr
Recommend Dealer
Yes
Employees Worked With
Danny Kaboub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Mercedes-Benz of Natick responded

Thank you for your review, Brian! We're so happy that John and Howard earned your 5 stars at Mercedes-Benz of Natick!

April 24, 2024

Great service experience! Everything was taken care of and properly communicated. Thank you very much. Great day! More

by dipuks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kristoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Mercedes-Benz of Natick responded

We're glad to know you had a great service experience at Mercedes-Benz of Natick! Communication is key for us, and we appreciate your positive feedback. Enjoy the rest of your day!

April 23, 2024

Jonny’s experience is a complete ride in heaven! You feel like an expert with everything he teaches you and all the details are so thoughtful from the beginning through the end, all the material he More

by Gabrieladuartf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Torrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Mercedes-Benz of Natick responded

Gabriela, it sounds like Jonny and the team at Mercedes-Benz of Natick really went above and beyond to make your experience special. We're so glad you felt well taken care of! Enjoy your new car - we know you'll love it as much as we loved helping you find it.