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Mercedes-Benz of Portland
Portland, OR
2,253 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,253 reviews
April 15, 2023
A class act from dropping off my car to picking it up again. Consistently high quality work. again. Consistently high quality work. More
by twrightpdx
Verified CustomerEmployees Worked With
Helpful April 15, 2023
Appointment was easy to schedule, and I knew what to expect. Service was excellent and the coffee and snack bar. It was a nice park for customers. expect. Service was excellent and the coffee and snack bar. It was a nice park for customers. More
by colon101
April 14, 2023
This place is clean on time service and the people are very professional be happy to recommend to friends and family. very professional be happy to recommend to friends and family. More
by AHMED4
Employees Worked With
April 14, 2023
The paperwork process took too long. Sat way to long without communication. The process took 4 plus hours. Sat way to long without communication. The process took 4 plus hours. More
by ESTRADA_TERESA
April 13, 2023
Good service clean place Easy access traffic Helpful Coffee with snack like it Tv screen make busy. Thank you for your service. Coffee with snack like it Tv screen make busy. Thank you for your service. More
by maharjan
April 12, 2023
Prompt service, easy to schedule. I have had a Mercedes for 10 years because of their service department. I did like it better when I had a consistent assigned service manager so I al I have had a Mercedes for 10 years because of their service department. I did like it better when I had a consistent assigned service manager so I always knew who to talk to. We had a great relationship. More
by SKLEWISMD
Employees Worked With
I don’t remember the name
April 12, 2023
Cecelia is excellent. She made a bad situation so much better. The challenge of getting my brand new vehicle in for service is not acceptable. The lack of availabili She made a bad situation so much better. The challenge of getting my brand new vehicle in for service is not acceptable. The lack of availability of loaner cars is also unacceptable for a high end dealership like MB POrtland. There seems to be a mindset of saying “no” first instead of seeking a solution. My other vehicle is an Acura and I am treated much better at that dealership when I have a need for service. I would like to be contacted by a manager to discuss my experience. More
by JANETPNW
Employees Worked With
Cecilia -service
April 10, 2023
It was a pleasure working with Mylee, she is very professional but also very friendly! professional but also very friendly! More
by RICKSAUNDERS68
April 10, 2023
Professional and communicative. Rod was on top of things from start to finish and helped me with the selection of necessary services. Rod was on top of things from start to finish and helped me with the selection of necessary services. More
by devine92288
April 08, 2023
Fast, prompt, clean, friendly, good waiting room, great service, job well done, not crowded,easy in and out service, job well done, not crowded,easy in and out More
by EDWCONKLIN63
Employees Worked With
