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Mercedes-Benz of Salem
Salem, OR
774 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 774 reviews
June 14, 2023
Came in at my scheduled time and was quickly met by Bo, my technician, who rode along with me as I detailed what was going on. We were able to duplicate the issue in our test drive. We returned to the deal my technician, who rode along with me as I detailed what was going on. We were able to duplicate the issue in our test drive. We returned to the dealership were they arranged for my shuttle so I did not have to wait while the car was in the shop. They called me later that day and said it was ready! The car was washed and ready on my return with everything working great. Very good experience. More
by mikl7273
Verified Customer
Helpful June 13, 2023
Above and beyond my Mercedes van had unexpected engine trouble got right in and out in less than 30 min!! Thank you!!! trouble got right in and out in less than 30 min!! Thank you!!! More
by CARALEE.SLOWIK
Employees Worked With
June 13, 2023
First time customer in dealing with the service department. Outstanding customer service from the service department. Keep up the great work. department. Outstanding customer service from the service department. Keep up the great work. More
by AMJURIK
Employees Worked With
June 12, 2023
I appreciate your good service! Won’t go back to Wilsonville. Evan is on it. Won’t go back to Wilsonville. Evan is on it. More
by DRMINAH
Employees Worked With
June 11, 2023
When my check engine light came on they were able to accommodate me immediately quickly assessing my vehicle and fitting the repairs into their schedule the next day. Fantastic service! accommodate me immediately quickly assessing my vehicle and fitting the repairs into their schedule the next day. Fantastic service! More
by DaveJ
June 10, 2023
Professional, all personnel kind and courteous. Finished work sooner than expected washed and vacumed car, who does that any more? Will be back for service or any other needs. Finished work sooner than expected washed and vacumed car, who does that any more? Will be back for service or any other needs. More
by JACKIELUX55
Employees Worked With
June 10, 2023
Excellent and thorough service. Very friendly staff. Pleasant experience. Would recommend this dealership to a friend. Very friendly staff. Pleasant experience. Would recommend this dealership to a friend. More
by Mootaz
June 10, 2023
Tony Cole at the MB dealership in Salem is professional and always completes the service within the quoted time frames. Always a pleasure to work with! and always completes the service within the quoted time frames. Always a pleasure to work with! More
by dptorres90
Employees Worked With
June 08, 2023
Always a pleasant experience. Friendly, efficient and well trained staff. A a a a a Friendly, efficient and well trained staff. A a a a a More
by DELLESHOWARD
Employees Worked With
