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Mercedes-Benz of Salem
Salem, OR
818 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 818 reviews
Verified Customer
Helpful June 23, 2023
Tony Cole is fantastic. Helpful, Considerate, knowledgeable, and professional representative. My experience was being made difficult due to insurance issues, however Tony wo Helpful, Considerate, knowledgeable, and professional representative. My experience was being made difficult due to insurance issues, however Tony worked with them through the entire process. More
by Edwardmanor
June 23, 2023
I have been doing business with Mercedes of salem exclusively for a few years now. During that time I have purchased more vehicles then I care to admit but Abel has made each purchase a breeze. His k exclusively for a few years now. During that time I have purchased more vehicles then I care to admit but Abel has made each purchase a breeze. His knowledge of the product accompanied with his no pressure and factual approach to sales always makes pulling the trigger on a vehicle purchase so much easier. He goes above and beyond for his customers and his level of professionalism is second to none. He is truly the best at what he does. More
by Cjackson
June 23, 2023
All good Evan did the best he could do. Trouble caused by retrofiting new chairs. Ybanks Trouble caused by retrofiting new chairs. Ybanks More
by MARYMARGARETSART
Employees Worked With
June 23, 2023
Took my car in and was told what the issue was and paid to have it done. Got my car home next day and started it up and was making the same noise. Took my car back in and they told me it’s something else a to have it done. Got my car home next day and started it up and was making the same noise. Took my car back in and they told me it’s something else and would be 3,000 more to fix when I was told what they had done had fixed it. I am not happy and will be contacting corporate higher up. More
by Serenity.prayer23
Employees Worked With
June 23, 2023
The dealership was amazing! Everybody was a very helpful. Including the owner who talked with us personally. Are sales rep Able did an outstanding job. We will definitely be goi Everybody was a very helpful. Including the owner who talked with us personally. Are sales rep Able did an outstanding job. We will definitely be going back to get our next vehicle from them. More
by theturtlehead
Employees Worked With
June 21, 2023
Always treat me with outstanding customer service. Don and Tony are the best. I won’t go anywhere else for service on my Mercedes. Don and Tony are the best. I won’t go anywhere else for service on my Mercedes. More
by Bruce.jaqua
June 20, 2023
Trusted efficient customer friendly listens to owner explains what work was done. And consistently high degree of professionalism. Have directed friends to Don and Mike over and over. Keep up the great explains what work was done. And consistently high degree of professionalism. Have directed friends to Don and Mike over and over. Keep up the great work! More
by MILLER5201
