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Mercedes-Benz of Salem
Salem, OR
1,111 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,111 reviews
September 04, 2023
This dealership goes way beyond the normal. Their head of service ,Don, is enormously accommodating and attentive. It is always 5 star service. Their head of service ,Don, is enormously accommodating and attentive. It is always 5 star service. More
by mhcsalemoregon
Verified CustomerEmployees Worked With
August 30, 2023
I am exceptionally grateful that Don and the service team have always kept my older Mercedes chugging along until a new car is on the horizon. have always kept my older Mercedes chugging along until a new car is on the horizon. More
by DANDDREYNOLDS
August 28, 2023
Manager was very nice. All staff were helpful and knowledgeable. Pleasant shopping experience and obtained a good trade in for my car. All staff were helpful and knowledgeable. Pleasant shopping experience and obtained a good trade in for my car. More
by ALM1161
August 28, 2023
Professional, friendly, thorough, quick . Waiting room is quiet and accommodating. Appreciated free soft drinks. Relaxed comfortable environment Waiting room is quiet and accommodating. Appreciated free soft drinks. Relaxed comfortable environment More
by WENZLUSIC
Employees Worked With
August 25, 2023
During the initial meeting and test drive, Brian's depth of product knowledge was appreciated. When I called him back the following day, I let him know that I needed a somewhat expedited purchase experienc of product knowledge was appreciated. When I called him back the following day, I let him know that I needed a somewhat expedited purchase experience, including commercial financing. I don't see how our deal could have gone down any smoother or quicker. Thanks, B! More
by timg
August 20, 2023
Thorough understanding of issues were provided. Car was evaluated and returned in a timely manner, very easy people to work with. Car was evaluated and returned in a timely manner, very easy people to work with. More
by DBPETROFF
August 18, 2023
Cindy was great at explaining all of the features of the EBQ, and negotiating a great deal! She offered to be available in the future to answer any questions that might come up. EBQ, and negotiating a great deal! She offered to be available in the future to answer any questions that might come up. More
by WTOMNELSON
