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Mercedes-Benz of Salem
Salem, OR
1,118 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,118 reviews
April 28, 2023
It all began with a simple B service and ended with a new transmission. Even though it sounds like a disaster, the Mercedes Team worked with me to get me the best price and they did an excellent job with th transmission. Even though it sounds like a disaster, the Mercedes Team worked with me to get me the best price and they did an excellent job with the installation of the new transmission. I love my little GLK 350 and want to keep it and Salem Mercedes with me for a long time! Thanks to everyone for all that you did to make an unexpected event be as pleasant as it could be. More
by WINTERDEBORAH324
Verified Customer
April 27, 2023
Good Service provided by Evan. My Sprinter required a vary hard to get part, but Evan stayed with it and Kept me informed until the job was completed. Very Happy with M-B of Sale My Sprinter required a vary hard to get part, but Evan stayed with it and Kept me informed until the job was completed. Very Happy with M-B of Salem. More
by GENE27
Employees Worked With
April 25, 2023
Good friendly service. Timely work and they fixed my problem with front end vibration. They do good work. Timely work and they fixed my problem with front end vibration. They do good work. More
by RLDUFOUR
Employees Worked With
April 24, 2023
Scheduling service was a breeze. Was kept informed continuously during service about progress. East access for my sprinter RV in and out. Was kept informed continuously during service about progress. East access for my sprinter RV in and out. More
by MPRICEMD
Employees Worked With
April 23, 2023
I am happy to drive over an hour to MB of Salem. Brian and Eli are awesome. Very honest and easy to do business with. Brian and Eli are awesome. Very honest and easy to do business with. More
by haitpham42
April 21, 2023
Confidence through positive experience since 2017 after moving to central Oregon coast. I know they can take care of any MBZ challenge moving to central Oregon coast. I know they can take care of any MBZ challenge More
by WHALEFANG3
April 20, 2023
This is the second car we have bought working with Abel, and he is a gem. Very patient, knowledgeable, friendly. and he is a gem. Very patient, knowledgeable, friendly. More
by COMPTON737
April 18, 2023
Besides the horrible job they did ! Someone in their department stole my ray bans outta my car too!! Pretty xxxxty!!! Someone in their department stole my ray bans outta my car too!! Pretty xxxxty!!! More
by kcatthecoast.101
Employees Worked With
Other Employees :
How ever works in finance dept . She was very rude and should learn how to sound professional when working for a company
April 17, 2023
Evan is fantastic to work with! This was our first time getting service and we will definitely be back! This was our first time getting service and we will definitely be back! More
by KAREN81
