Mercedes-Benz of Salem

Truly great people to work with. Our experience with Mercedes-Benz of Salem has been excellent. From the purchase of my first Mercedes 12 years ago, Don and the service department kep Our experience with Mercedes-Benz of Salem has been excellent. From the purchase of my first Mercedes 12 years ago, Don and the service department kept my Mercedes R Class in such great condition that I never wanted to buy another, but alas after putting 140K on my beauty, my family said it was time to get a new car. After 6 months of going back and forth with Gayle helping me along the way, I finally settled on a new Mercedes 350. It is a great car and I could not have come to the decision I did without the help of Gayle. These are great people. More

Authentic & Family two words describing Team Salem M'-Benz I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it i I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it is I need, it is taken care of with the most priority and convenience. All my return visits I've had a Starbucks coffee offered upon arrival, along with a beautiful smile by Gayle, as well as, quick assistance when buying my car. And...Mike, he made sure my extra's like my warranty and add ons were taken care of when I wanted and at the times I desired, and furthermore was glad to lend his expertise on ALL my questions and future ideas. Thanks Team Salem Mercedes-Benz More

Long time happy customer I just traded a 2015 c-300 for a 2018 gla250, my sales consultant Gayle was very helpful and she followed up after the sale. She was very pleasant to I just traded a 2015 c-300 for a 2018 gla250, my sales consultant Gayle was very helpful and she followed up after the sale. She was very pleasant to work with. I am a long time happy customer of MB Salem. More

Sprinter search I was in search of the very elusive 4x4 170 WB sprinter and Brian was very helpful in providing a dealer list and giving me insight into to searching. I was in search of the very elusive 4x4 170 WB sprinter and Brian was very helpful in providing a dealer list and giving me insight into to searching. Though MBZ of Salem did not have the vehicle I wanted I was able to find it. Living in Bend, OR, I will now bring my Sprinter to MBZ of Salem for any service and accy's needed. Thank you Brian ! More

Exceptional Sprinter Service! I have just come from an appointment for my first "Service A" for my Sprinter RV. Both Mike Schmidt and Mike Leblanc were a pleasure to work with - I have just come from an appointment for my first "Service A" for my Sprinter RV. Both Mike Schmidt and Mike Leblanc were a pleasure to work with - Mike S. ensured I knew exactly what the scope of service was, and called me back (twice!) when there were other recommendations based on work under the hood. More

So glad we drove up to Salem! Had not planned on buying our new Acura RDX that day in Salem; just wanted to drive the model we were interested in that Acura in Eugene did not have Had not planned on buying our new Acura RDX that day in Salem; just wanted to drive the model we were interested in that Acura in Eugene did not have for us to drive. Was a very pleasant, low stress experience. Gayle and Mike did a great job answering our questions; no pressure. We had done our homework and had narrowed down what mid-sized SUVs we were iinterested in beforehand and were quite pleased with our experience. We love our new car and feel confident that Gayle, Mike and the rest of the MB Salem team will always be responsive to any automobile issues or needs we have in the future. We thank them for their help. More

Accomodating and Fast We were traveling and the window switch on our Mercedes Sprinter broke. Without an appointment, they quickly located the part and the proper service e We were traveling and the window switch on our Mercedes Sprinter broke. Without an appointment, they quickly located the part and the proper service expert to install it. We were back on the road in 45 minutes. David was great to work with. He definitely went the extra mile to put it all together for us. Many Thanks! The Walkers More

Extremely helpful! I was looking for a very specific Sprinter Van setup, and while MB Salem did not have anything in stock, John helped me track down the only van in the I was looking for a very specific Sprinter Van setup, and while MB Salem did not have anything in stock, John helped me track down the only van in the country that was a perfect fit, and personally checked with the sales manager on its availability for me. He's a pleasure to work with and I'll be sending any prospective Sprinter buyers his way. Thank you John! More

Service Had my Sprinter/Winnebago in for repair recently: dealt almost exclusively with David M. I can’t say enough positive about the entire experience. Davi Had my Sprinter/Winnebago in for repair recently: dealt almost exclusively with David M. I can’t say enough positive about the entire experience. David kept us informed of each step of the process. His concern/ empathy for us and our difficult situation was refreshing. David and MB of Salem delivered more than promised; he is I believe a man of his word. More

Service I received outstanding service as usual. Absolutely the best dealership around. Far superior to those up north. I would not go anywhere else. Hi I received outstanding service as usual. Absolutely the best dealership around. Far superior to those up north. I would not go anywhere else. Highly recommend. More