Mercedes-Benz of Salem

Brian's service Brian's attention & knowledge to my specific needs has been invaluable in ordering up a factory built Sprinter. I'm confident the wait will be worth Brian's attention & knowledge to my specific needs has been invaluable in ordering up a factory built Sprinter. I'm confident the wait will be worth the specifics that Brian helped formulate. More

Brian Worked Wonders Walked-in off the street this afternoon and Brian took the time to discuss all the options and availability of the very elusive Sprinter Van. Brian a Walked-in off the street this afternoon and Brian took the time to discuss all the options and availability of the very elusive Sprinter Van. Brian answered all my questions and got me setup with the van of my dreams. I tried to purchase the same van back in December but the other sales person/dealership could not make the time to take my order. Thanks again Brian for the outstanding customer service and the new van. Randy More

Most knowledgeable Sprinter Manager! Brian Merrell is is the most knowledgeable Sprinter salesman. He listens to his customers and pairs their needs with the perfect vehicle. I would st Brian Merrell is is the most knowledgeable Sprinter salesman. He listens to his customers and pairs their needs with the perfect vehicle. I would strongly recommend anyone in the market for a Sprinter contact Brian! More

Brian found us the impossible to find 2016 4 cylinder Sprinter crew van. We're so excited to customize it and get outside to play as a family. 2016 4 cylinder Sprinter crew van. We're so excited to customize it and get outside to play as a family. More

Hooked us up! Brian was fabulous helping us out with our purchase of a dream sprinter and all of the customizations that we wanted. We are super satisfied and very Brian was fabulous helping us out with our purchase of a dream sprinter and all of the customizations that we wanted. We are super satisfied and very excited to start our adventures. We are super satisfied and very excited to start our adventures. I feel like Brian was equally excited for us! He really helped us with all the choices on the options about what was essential and what was less critical for what we wanted to do with our van. More

Awesome Experience Brian knows his stuff inside and out. The go to guy in the area for knowledge and service. Great variety of units in stock and available. Brian knows his stuff inside and out. The go to guy in the area for knowledge and service. Great variety of units in stock and available. More

Sprinter cargo van purchase from Brian Merrell We recently ordered a Sprinter cargo van from Brian Merrell at MB Salem and agree with the other reviewers that he provides exceptional customer servi We recently ordered a Sprinter cargo van from Brian Merrell at MB Salem and agree with the other reviewers that he provides exceptional customer service. He spent several hours in person and over the phone answering all of our questions, and really helped us dial in what we needed (and didn't) for our planned conversion. As well, he quickly coordinated a change for us when we decided to make a modification. Overall a very pleasant experience and we highly recommend Brian for those like us who are new to the Sprinter conversion game. More

Donavan It is always unpleasant when your car needs repair. Since our car is a Mercedes we felt it would be best to take it to people who would be experts i It is always unpleasant when your car needs repair. Since our car is a Mercedes we felt it would be best to take it to people who would be experts in the repair of Mercedes Benz 's. During the time in which our car was being repaired, Donavan, made sure we were updated continously during the process of repair as well as all costs. Thanks to Donavan and his great communication ability we were very pleased with our experience with Mercedes in Salem,Or. More

My visit to Valley Motors service department Of course Mike Schmidt is the best but I have to say Donovan greeted me by name when I took my car in..was very efficient in getting me set up and to Of course Mike Schmidt is the best but I have to say Donovan greeted me by name when I took my car in..was very efficient in getting me set up and to work by 7:30 am...I am very pleased and impressed with the customer service..and it is very pleasant and courteous dealing with Valley Motors Service Dept. More

Sprinter Worker Brian Merrell goes above and beyond! One of a kind! No xx, super pro! Sharp shooter What can I say he's the MAN. No need to look elsewhere Brian Merrell goes above and beyond! One of a kind! No xx, super pro! Sharp shooter What can I say he's the MAN. No need to look elsewhere More