Mercedes-Benz of Silver Spring

I had the best experience buying my new car at Mercedes Silver Spring. The entire staff was friendly and helpful. Silver Spring. The entire staff was friendly and helpful. More

Howard Embden was amazing! He was patient, knowledgeable, and funny. I would recommend anyone looking for a new Mercedes to reach out to Howard. He was patient, knowledgeable, and funny. I would recommend anyone looking for a new Mercedes to reach out to Howard. More

I purchased a car from Mercedes-Benz of Silver Springs where Julian Chin was my salesperson. He made the process simple and easy. Thank you Julian for your professionalism and dedication. You made it a where Julian Chin was my salesperson. He made the process simple and easy. Thank you Julian for your professionalism and dedication. You made it a great experience. More

Howard Embden was very helpful and a very good salesman. He went through all the details and showed me all the options on the vehicle He went through all the details and showed me all the options on the vehicle More

Bill is extremely helpful and knowledgeable. We told him what we were looking for and he showed us all the options available and explained the differences between each. I tend to ask a lot of q We told him what we were looking for and he showed us all the options available and explained the differences between each. I tend to ask a lot of questions and Bill answered all of them. He also showed us features on the vehicle we bought that I didn't even know existed (even in the Mercedes we already own!). We bought the vehicle yesterday and had to call Bill this morning regarding an issue with linking it to our existing Mercedes Me app. He resolved the issue in minutes and called us back right away to follow-up. Bill has been amazing to work with! More

Julian was extremely helpful and cooperative across the entire car buying process. Extremely friendly and responsive service — we’ll definitely be coming to Julian with any future car buying questions and entire car buying process. Extremely friendly and responsive service — we’ll definitely be coming to Julian with any future car buying questions and help in the future! More

Chevist is fantastic! He was professional, patient, and genuinely helpful throughout the car-buying process. He answered all our questions, offered honest advice, and made He was professional, patient, and genuinely helpful throughout the car-buying process. He answered all our questions, offered honest advice, and made everything easy and stress-free. Highly recommend working with him! More

Julian was so professional and courteous throughout my entire experience! I love my new car and will definitely be referring customers his way! entire experience! I love my new car and will definitely be referring customers his way! More

I had the pleasure of working with an incredible car consultant named Cliff Frazier who truly went above and beyond to ensure my boyfriend Bisi's car-buying experience was smooth and enjoyable. From th consultant named Cliff Frazier who truly went above and beyond to ensure my boyfriend Bisi's car-buying experience was smooth and enjoyable. From the moment we stepped onto the lot, he greeted us with warmth and enthusiasm, making us feel welcomed and at ease. He was incredibly honest and transparent about every option, taking the time to explain details, answer my questions, and even point out both the pros and cons of each vehicle I considered. His knowledge of the cars was impressive, and he never once pressured him into making a decision. Instead, he genuinely cared about finding the right car for his needs and budget. His helpfulness didn't end with the sale—he made sure I understood all the paperwork and followed up afterward to ensure everything was going well. If you want someone who is trustworthy, enthusiastic, and committed to making your car-buying experience as stress-free as possible, I highly recommend working with him. It’s rare to find such a dedicated and caring professional in the industry! More

Today I received Excellent service as always. My service advisor was excellent. I will return for additional services. My service advisor was excellent. I will return for additional services. More