Mercedes-Benz of Silver Spring

Recognition Mr Khalil was the first person who contacted me when I was looking to purchase a used car, I was impressed by his quick internet response and subseque Mr Khalil was the first person who contacted me when I was looking to purchase a used car, I was impressed by his quick internet response and subsequent follow ups. Unfortunately, I did not get there fast enough to view the one I saw on line. Mr Khalil was more disappointed than I was. Mr Khalil assured me that he will take care of me and boy did he! He found me the best deal and a beautiful brand new GLC300 (4miles on the odometer!!!!) that I could never negotiated anywhere else. The beauty in it is the art of selling me a great product without making me feel pressure and I certainly appreciated that. This was my first brand new MB and can't you tell I am just thrilled! It was a great buying experience. Thank you for your respect and professionalism, you ought to be recognized as one of the best Internet Sales Manager. More

New GLC 300 I have been searching for a used Mercedes for quite sometimes until i decided to go outside of VA/DC and found MB of Silver Spring. We found the manag I have been searching for a used Mercedes for quite sometimes until i decided to go outside of VA/DC and found MB of Silver Spring. We found the manager Mr Khalil was awesome and our sales consultant Mr Chevist Mitchell was very friendly and professional. he even came in on his scheduled day off. They were both very respectful of our needs especially when it comes to staying within our budget and owning a beautiful MB. We clicked right away and the search ended with MB of SS. We found our car not used but new and we are very happy. Thank you both for working with us. I would definitely stop by there first for my next new car. More

Excellent serbice Chevist spent considerable amount of time explaining the different options we had based on the requirements we first laid out. He went the extra mile Chevist spent considerable amount of time explaining the different options we had based on the requirements we first laid out. He went the extra mile demonstrating the features of two vehicles we were interested in. The buying experience was straightforwsrf. More

Outstanding Service We would like to thank Mr. Chevist Mitchell for the outstanding service he provided during the purchase of our CPO GLE 350 4MATIC. He was professional We would like to thank Mr. Chevist Mitchell for the outstanding service he provided during the purchase of our CPO GLE 350 4MATIC. He was professional, knowledgeable, and thorough in explaining the SUV features during the test drive. He even took the time to follow-up with us to ensure we did not have any questions after the purchase. Mr. Mitchell is highly recommended for the outstanding service he provided! More

Charlie Miller is not a Salesman, he is Your right hand man! For most of us shopping for a car is fun right up to the point of saying I will take it. After that the fun meter plummets and you just can't get ou For most of us shopping for a car is fun right up to the point of saying I will take it. After that the fun meter plummets and you just can't get out of there fast enough so you agree to anything just to expedite your exit, No? Ask to work with Charlie Miller at then sit back, sip on your Mint Julip and let him go to bat for you. This guy will do whatever it takes to get you the Best possible deal and he will bend over backwards to make it Right! He has gone to bat for me several times when his managers gave me a lot of push back, but he wants the sale as much as you do so he never gives up! More

I have learnt to drive in Mercedes and I really don't think I can think to drive any other car. Whenever My baby needs maintenance or repair I just go see my service advisor Elio who always provide me ex think I can think to drive any other car. Whenever My baby needs maintenance or repair I just go see my service advisor Elio who always provide me excellent services. And, I recommend silver spring dealership to all my family & friends. More

Great salesman Mr. Mitchell of silver spring Mercedes was attentive and very helpful. He also called me after my purchase to make sure that I was having my best expe Mr. Mitchell of silver spring Mercedes was attentive and very helpful. He also called me after my purchase to make sure that I was having my best experience with my gle 43 amg. I will recommend someone to him. More

Great Experience! Great buying experience. Excellent customer service, very helpful and friendly team. Great cars with rare features. I would definitely go back for my Great buying experience. Excellent customer service, very helpful and friendly team. Great cars with rare features. I would definitely go back for my next car. More

Another Great Mercedes Experience We continue to come back to Mercedes because of the amazing customer service provided by Lovence. He is extremely helpful and goes out of his way to We continue to come back to Mercedes because of the amazing customer service provided by Lovence. He is extremely helpful and goes out of his way to make the buying experience easy. More

Excellent Service I've known my sales consultant, Chevist Mitchell, for approximately 20 years and his service has always far exceeded anything I'd come to expect from I've known my sales consultant, Chevist Mitchell, for approximately 20 years and his service has always far exceeded anything I'd come to expect from a car sales-person. Lawyers and salesmen have the worst possible reputations, but Chevist puts a lie to that. He is patient, incredibly knowledgeable, is customer-oriented, and has integrity. He has never rushed me into making a deal, nor has he tried to influence any choices I have made. That, in and of itself, is remarkable. He goes above and beyond in helping you reach the decision that is best for you. I have absolute trust in his abilities, and my trust has always paid off. I've gotten one great car after another from him, and as long as he stays there, he is the only salesperson I will use. I brought my son along to help me, and my son was equally impressed with Chevist. My son has held sales positions in different fields, and told me Chevist was one of the very best sales consultants he'd met. My experience was great (as I expected), and my car is absolutely beautiful. I intend to stay a loyal customer. More