Mercedes-Benz of Silver Spring

I have always been impressed by your service representatives. The 27th of November 2019 I had the pleasure of being helped by representative Darrell Fenton he is an outstanding representative of representatives. The 27th of November 2019 I had the pleasure of being helped by representative Darrell Fenton he is an outstanding representative of your department. More

Customer Service Excellent customer service. Never pressured or rushed; Easygoing. Treated like family. Explained how to operate the vehicle. Showed us a good sele Excellent customer service. Never pressured or rushed; Easygoing. Treated like family. Explained how to operate the vehicle. Showed us a good selection. Patient and knowledgeable. More

Excellent Customer Service! CELESTIN LOVENCE, our sales consultant was amazing. We drove from Pittsburgh to buy our Mercedes and the dealership bent over backwards to accommod CELESTIN LOVENCE, our sales consultant was amazing. We drove from Pittsburgh to buy our Mercedes and the dealership bent over backwards to accommodate us on a Sunday. AND they are pet friendly as our puppy joined us. I’m certain we will be back again to buy our next Mercedes! More

Great Experience This is my first time buying a car by myself and Charlie Miller was my salesman. He was excellent in helping me with the entire process from start to This is my first time buying a car by myself and Charlie Miller was my salesman. He was excellent in helping me with the entire process from start to finish and he provided superior customer service. I would highly recommend him to everyone! More

For the best car buying experience of your life I’ve bought a lot of cars in my life but I’ve never had a fantastic experience like I had at Mercedes Benz of Silver Springs and Charles Miller their I’ve bought a lot of cars in my life but I’ve never had a fantastic experience like I had at Mercedes Benz of Silver Springs and Charles Miller their sales rep. From the ordered process to the delivery every detail was taken care of. There were no issues. Everything went smoothly. More

Escalade 2017 Chevist did a good job working a deal. The vehicle was sent to away and he brought it back for me to see. There was a cleaning issue but he worked wit Chevist did a good job working a deal. The vehicle was sent to away and he brought it back for me to see. There was a cleaning issue but he worked with another dealership to make it right. More

My experience buying my first Mercedes-Benz On 11/21/2019, I walked into Mercedes-Benz of Silver Spring shop to have a look and I requested to see any sales consultant. Mr. Bijan Nejadi came to On 11/21/2019, I walked into Mercedes-Benz of Silver Spring shop to have a look and I requested to see any sales consultant. Mr. Bijan Nejadi came to introduce myself to me and started asking me little questions about what I was looking for and why showing Mercedes-Benz. I informed him that my wife wanted Mercedes-Benz. He informed me that Mercedes-Benz of Silver Spring has the best new and used inventory vehicles and he showed me the list of several cars they have available. He was very professional, honest and above all provided excellent customer services. I appreciate his support and excellent customer services to enable us own our first Mercedes-Benz. Isaiah More

JEEP CHEROKEE Lester Stanford was a great salesmen, very professional and patient, everyone at the dealership was very pleasant and nice. The process was very easy Lester Stanford was a great salesmen, very professional and patient, everyone at the dealership was very pleasant and nice. The process was very easy and Lester was a pleasure to work with. Brad in Finance was also very nice and had a great sense of humor...very funny guy...Would recommend this dealership to anyone out there looking for a great car, service and salespeople. More

Great service. Easy in and out . Work done right the first time. Kept me up to date on what needed to be done additionally other than service originally set up for. first time. Kept me up to date on what needed to be done additionally other than service originally set up for. More

2019 GLC 300 Mercedes Benz from the Silver Spring Purchasw I purchase my 2019 GLC 300 Mercedes Benz from the Silver Spring location on 11/11/2019. My experience with this dealership was unbelievable. We saw th I purchase my 2019 GLC 300 Mercedes Benz from the Silver Spring location on 11/11/2019. My experience with this dealership was unbelievable. We saw the vehicle that we were interested in on the website (a great deal), but by the time the dealership opened on Monday, someone else had already called and confirmed their interest in the SUV. After talking with Mr. Khalil Nuri the internet sales manager and describing, what we were looking for the manager was diligent in searching the inventory and found a SUV that was an upgrade up from what we had originally seen and matched the price that we saw on the website. When we got to the dealership we were very impressed with the professionalism and care that we received. Mr. Lester Stanford our sales consultant was great! When he pointed out the SUV, I could not stop smiling. It was beautiful and exactly what I wanted. He answered every question that we had about the new car before we took the test drive. When we returned from the test drive, we finalized the deal. Every department of the dealership was the same, professional and caring. To be honest, I have to say that this car dealership provided the best car experience that I have ever had. Thank you Mercedes–Benz of Silver Spring! More