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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,047 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,047 reviews

May 23, 2019

First Class Service Chevist exceeded courteousness and enthusiasm as soon as we met him. We came in thinking about leasing a GLC-300 and through his courteous and enthusi More

by NewGLC300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
May 24, 2019 -

Mercedes-Benz of Silver Spring responded

Hello there, we're so glad that we were able to go above and beyond your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2019

New C300 orientation with Joseph Robinson Mr. Robinson is the ultimate professional. He was knowledgeable about the cars operation and extremely thorough in explaining and demonstrating the m More

by Sabree, Zenab.4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Stanford, Joseph Robinson
May 25, 2019 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

May 23, 2019

Excellent service I have a wonderful experience & received a excellent service from everyone at your dealership. Joseph Robinson is very good at his job of explaining e More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Via
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Abrams, Joseph Robinson
May 25, 2019 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

May 21, 2019

Technology Tutorial Joseph did a great job of identifying the issues I was having in understanding how to fully use MBUX. He then provided a great tutorial. More

by DJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Robinson
May 23, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your positive review. We're glad to hear that you found Joseph so helpful and informative! If you have any further questions, please don't hesitate to reach out!

May 19, 2019

Excellent My sales representative Ray Goodarzi was extremely helpful and took the time to explain everything to me. He assisted me in finding the most beautif More

by fairy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Goodarzi
May 21, 2019 -

Mercedes-Benz of Silver Spring responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

May 19, 2019

Easiest and Most Efficient Car Buying Experience Ever From the moment we walked in to the moment we left, my husband and I were treated very well with no haggling or car dealership "games." We looked at v More

by ebpsyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Via
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Abrams, Merlin Auses
May 21, 2019 -

Mercedes-Benz of Silver Spring responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Take care!

May 17, 2019

Love our GLS 450 We came in for intention to buy a new car 2019 GLS 450 and after see other options from sale man Edward Moose recommenced and we end up for the pre-ow More

by Babemonkee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Moose
May 19, 2019 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! We're happy to hear Edward was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

May 16, 2019

Exceptional personalized online buying experience! This was my second online buying experience from Silver Spring Mercedes-Benz. It was also my second time working directly with (Celestine) Lovence thr More

by ditcheyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Elefantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2019 -

Mercedes-Benz of Silver Spring responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for this great review! If you have any further questions, please don't hesitate to reach out!

May 15, 2019

All good I couldn’t have had a better experience, Lovence was more than helpful. As I was leaving he took my ez pass stickers off my old window n put them on More

by bafinancial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

May 11, 2019

Fast, easy and satisfactory That was an excellent experience. Very fast and easy. Bijan Nejadi and Terry Abrams are the best seller I have ever seen. They are very kind and pro More

by Mike Alpsar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Abrams, Bijan Nejadi
May 13, 2019 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

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