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Mercedes-Benz of Silver Spring
Silver Spring, MD
2,083 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,083 reviews
August 16, 2025
We were on a road trip passing through Maryland when the air-conditioning on our Mercedes stopped working on a 95 degree day. We stopped in this Mercedes dealership and spoke with Service Manager Tom Rodkey air-conditioning on our Mercedes stopped working on a 95 degree day. We stopped in this Mercedes dealership and spoke with Service Manager Tom Rodkey. Even though we are not a customer of this dealership, Tom saved the day! He was kind, personable, knowledgeable, and was willing to have someone look at our car and change out the clogged air filter for us. Tom is the epitome of customer service! More
by psharer
August 16, 2025
Cliff was very helpful and attentive, he made our experience as if we were purchasing a car from our living room. Cliff explained the entire process in detail and went over all the options of the ca experience as if we were purchasing a car from our living room. Cliff explained the entire process in detail and went over all the options of the car with patients. If your purchasing in the near future I highly recommend Cliff as your salesperson. More
by Brian Davis
Employees Worked With
August 13, 2025
We walked in without an appointment. Edward greeted us right away. He took care of us and got us into a 2025 GLB 250 and even gave us what we wanted on our trade in. Couldn’t be more Edward greeted us right away. He took care of us and got us into a 2025 GLB 250 and even gave us what we wanted on our trade in. Couldn’t be more happy with the service. More
by naveedwakil
Employees Worked With
August 13, 2025
It was our first time at Mercedes of Silver Spring and won’t be our last! Superb customer service from Edward Moore. We recommend you stop by to see for yourself. won’t be our last! Superb customer service from Edward Moore. We recommend you stop by to see for yourself. More
by trojanlady79
August 13, 2025
Excellent service you are the best edward it was a pleasure doing business with you pleasure doing business with you More
by fkadija
Employees Worked With
August 08, 2025
I have not used Tonny at this dealership but he was my service advisor at the previous dealership at which he worked. We built a great relationship of trust. he never, ever tried to "over-sale" me and a service advisor at the previous dealership at which he worked. We built a great relationship of trust. he never, ever tried to "over-sale" me and always gave me great advice. He is missed here. I know he will excel here as well. Thanks for your service, Tonny! More
by christina.chavis
Employees Worked With
August 05, 2025
Mr. Moore provided best Service ever! I am very happy with everything he did, Good job, well done! with everything he did, Good job, well done! More
by huangwen90
Employees Worked With
July 29, 2025
Chevist did a really awesome job of explaining everything to us and assisting us throughout the whole process. to us and assisting us throughout the whole process. More
by pbtakke1995
July 21, 2025
Had a really great experience at this dealership. The whole process was super easy and low-pressure, which I really appreciated. The person who helped me was awesome—super friendly, patient, and easy The whole process was super easy and low-pressure, which I really appreciated. The person who helped me was awesome—super friendly, patient, and easy to talk to. They answered all my questions and made sure I felt comfortable every step of the way. Overall, I’m really happy with how everything went and would definitely recommend this place to anyone looking for a car. More
by benmuya8
Employees Worked With
July 19, 2025
I purchased a vehicle over 2 years ago from James McDonald and it was a very pleasant experience. I have reached out to James a number of times with questions, and he has always been available. I wa McDonald and it was a very pleasant experience. I have reached out to James a number of times with questions, and he has always been available. I was stranded a few weeks ago in a parking garage and had to leave my vehicle over night because Mercedes roadside assistance was unable to send someone out. I called James the next morning and he said where are you I will be there. James showed up in no time got my vehicle started and told me to go to the service department and he was with me the entire time until my vehicle was finish. James gives you the true Mercedes experience from start to finish. If I could give James 100 stars, I would he is the Best. All of my referrals will go to James he is number one to me. I will always be grateful to James for going above and beyond that day. More
by Carolyn M. Johnson
Employees Worked With
