Mercedes-Benz of Silver Spring

This was BY FAR the BEST car purchasing experience I’ve ever had - and not just b/c I drove away in a Mercedes:-) Our salesman, Edward Moore, was incredible to work with- he took time to show me how every ever had - and not just b/c I drove away in a Mercedes:-) Our salesman, Edward Moore, was incredible to work with- he took time to show me how everything worked, which has definitely not happened when I’ve purchased other cars at other places. He helped me set everything up in the car and all the apps - which isn’t always intuitive in German cars. Not only did this slightly used certified-pre owned car have 4 brand new tires but they also included a brand new battery because it was going to need a new one fairly soon. They also gave me a great trade-in price for my VERY beat up old car. And the finance team was incredible too - I was prepared to use my own credit union to finance since those typically offer lower rates, but May Shyne worked her magic and found me a lower rate than I was expecting or prepared to pay. And the manager Jeff Moss was so helpful and attentive too! Everyone was truly so pleasant to work with, extremely honest, and so so so helpful (without ever being pushy). Everything about this experience was top notch and I will ALWAYS go back there for my future cars - and I’ll send all my friends and family there too!!! Thank you Edward Moore, Jeff Moss, May Shyne, and the entire Mercedes-Benz of Silver Spring team - it truly is THE dream team!!! More

Mr Mitchell makes excellent seem like a habit graced with integrity and character! He is a blessing and a prayer combined! Thanks Mr Mitchell! integrity and character! He is a blessing and a prayer combined! Thanks Mr Mitchell! More

MB of Silver Spring and Julian Chin made the car-buying experience an absolute pleasure. Julian was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. I never felt pr experience an absolute pleasure. Julian was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. I never felt pressured or taken advantage of—just supported every step of the way. The entire process was smooth, stress-free, and actually enjoyable—something I never thought I’d say about buying a car! More

I recently had an outstanding experience at the Benz dealership, thanks to Edward! From the moment I walked in, he was welcoming and genuinely interested in helping me find the perfect car. Edward was i dealership, thanks to Edward! From the moment I walked in, he was welcoming and genuinely interested in helping me find the perfect car. Edward was incredibly knowledgeable about the different models and options available. He took the time to explain the features and benefits of each vehicle, ensuring I made an informed decision. Overall, I highly recommend visiting this dealership and asking for Edward. He made my car buying experience a pleasure! More

The dealership is amazing! Great waiting lounge and other amenities. Service was friendly and accommodating! Great waiting lounge and other amenities. Service was friendly and accommodating! More

Very courteous, friendly and respectful. Clean facilities and top notch service. Edward and Renee we extremely helpful Clean facilities and top notch service. Edward and Renee we extremely helpful More

Edward Moore made YET ANOTHER customer interaction meaningful and MEMORABLE! The sale would not have been made without his knowledge of both the product and the financing options available through Me meaningful and MEMORABLE! The sale would not have been made without his knowledge of both the product and the financing options available through Mercedes Benz! More

Lovence is the real deal. I was looking for a specific car that they had in stock. Lovence was the first person in the dealership and responded to my online inquiry right awa I was looking for a specific car that they had in stock. Lovence was the first person in the dealership and responded to my online inquiry right away, which is why the car is now in my driveway. Fun, hardworking, clear communicator, and zero games. I am in sales myself and always find the car-buying process annoying, but not here. Numbers were fair (win-win deal), leadership, specifically Carlos Arias was also fair and wanted to make the deal work, and Lovence delivered on every promise. I drove 3.5 hours on TRUST, and they never once went back on their word. THANK YOU! More

Always exceptional service from Edward Moore! He consistently goes above and beyond, and I’m incredibly thankful for his dedication. Professional, courteous, and with hospitality that’s truly unm He consistently goes above and beyond, and I’m incredibly thankful for his dedication. Professional, courteous, and with hospitality that’s truly unmatched — Edward sets the standard. Honorable mention to Brad as well — you helped make it all happen. I'm proud to still be part of the Mercedes family. See you again soon! More