Mercedes-Benz of Silver Spring

Our experience with Julian was so warm and stressless he made the experience memorable and never for one minute did we feel pressured. We felt as if our best interest was at the heart of every encounter. made the experience memorable and never for one minute did we feel pressured. We felt as if our best interest was at the heart of every encounter. More

Julian was dedicated to helping me find the right car! Appreciate the teamwork between Julian and May Shyne if you need a car let them do the hard work for ya! Appreciate the teamwork between Julian and May Shyne if you need a car let them do the hard work for ya! More

Without hesitation, we just purchased our third vehicle from the dealership. Our experience with the sales team is always pleasant and professional and keeps us coming back. Julian Chin and Brad Fischer we from the dealership. Our experience with the sales team is always pleasant and professional and keeps us coming back. Julian Chin and Brad Fischer were great to work with, taking time to explain both the vehicle and financial terms clearly. When needed, we've found the service department to be equally efficient. The whole experience is definitely five stars! More

Excellent Dealership! Our consultant, Julian Chin was a pleasure to work with. He was knowledgeable, professional, responsive and a super nice guy to work with. Everyone w Our consultant, Julian Chin was a pleasure to work with. He was knowledgeable, professional, responsive and a super nice guy to work with. Everyone we interacted with at the dealership were all friendly and helpful. Overall, a true 5-star experience. More

Sales team was very attentive from start to finish. Cliff was a joy to work with and explained everything thoroughly. It’s always nice to meet a Maryland native! Cliff was a joy to work with and explained everything thoroughly. It’s always nice to meet a Maryland native! More

Chevist was excellent! Patient and kind. Took his time to explain things well and help me have an excellent service experience when buying my new car. Thank you! Patient and kind. Took his time to explain things well and help me have an excellent service experience when buying my new car. Thank you! More

Dealership is laid out with its service center attached and a body shop on the property. The dealership did seem a bit crowded for the space r but otherwise no issues were noted and a body shop on the property. The dealership did seem a bit crowded for the space r but otherwise no issues were noted More

This was BY FAR the BEST car purchasing experience I’ve ever had - and not just b/c I drove away in a Mercedes:-) Our salesman, Edward Moore, was incredible to work with- he took time to show me how every ever had - and not just b/c I drove away in a Mercedes:-) Our salesman, Edward Moore, was incredible to work with- he took time to show me how everything worked, which has definitely not happened when I’ve purchased other cars at other places. He helped me set everything up in the car and all the apps - which isn’t always intuitive in German cars. Not only did this slightly used certified-pre owned car have 4 brand new tires but they also included a brand new battery because it was going to need a new one fairly soon. They also gave me a great trade-in price for my VERY beat up old car. And the finance team was incredible too - I was prepared to use my own credit union to finance since those typically offer lower rates, but May Shyne worked her magic and found me a lower rate than I was expecting or prepared to pay. And the manager Jeff Moss was so helpful and attentive too! Everyone was truly so pleasant to work with, extremely honest, and so so so helpful (without ever being pushy). Everything about this experience was top notch and I will ALWAYS go back there for my future cars - and I’ll send all my friends and family there too!!! Thank you Edward Moore, Jeff Moss, May Shyne, and the entire Mercedes-Benz of Silver Spring team - it truly is THE dream team!!! More

Mr Mitchell makes excellent seem like a habit graced with integrity and character! He is a blessing and a prayer combined! Thanks Mr Mitchell! integrity and character! He is a blessing and a prayer combined! Thanks Mr Mitchell! More

I recently had an outstanding experience at the Benz dealership, thanks to Edward! From the moment I walked in, he was welcoming and genuinely interested in helping me find the perfect car. Edward was i dealership, thanks to Edward! From the moment I walked in, he was welcoming and genuinely interested in helping me find the perfect car. Edward was incredibly knowledgeable about the different models and options available. He took the time to explain the features and benefits of each vehicle, ensuring I made an informed decision. Overall, I highly recommend visiting this dealership and asking for Edward. He made my car buying experience a pleasure! More