Mercedes-Benz of Silver Spring

Chevist Mitchell was very helpful throughout the process. I will give him five stars for doing his job! He was responsive and helpful. This equals reduced stress for me! I will give him five stars for doing his job! He was responsive and helpful. This equals reduced stress for me! More

The best seller I have never met. Very polite. I really appreciate the service . I’m very satisfied. Very polite. I really appreciate the service . I’m very satisfied. More

The dealership is clean, brightly lit and has many different car models inside for customers to view. The waiting area could stand to offer clients a bit more than just water. As for the personnel, Cl different car models inside for customers to view. The waiting area could stand to offer clients a bit more than just water. As for the personnel, Cliff was patient and never pressured me to make a purchase like some sales reps do even though it took me a few visits to make up my mind. Even when I got tired of waiting for my original build, he made every effort to find me the exact vehicle at another dealership and had it sent to MD for me. Great experience More

Percy was wonderful in his interactions with us and made us feel comfortable explaining the details. Highly recommend his attention to detail and making sure we were informed of all next steps. us feel comfortable explaining the details. Highly recommend his attention to detail and making sure we were informed of all next steps. More

Karifa was a man of his words and my Benz us beautiful. I WOULD recommend Karifa and silver springs mercedes benz. For all your Mercedes needs. I WOULD recommend Karifa and silver springs mercedes benz. For all your Mercedes needs. More

Karifa is an individual of exceptional caliber in his field. He has exhibited a level of expertise and knowledge that sets him apart from others in the same profession. When I was faced with the daunting field. He has exhibited a level of expertise and knowledge that sets him apart from others in the same profession. When I was faced with the daunting task of selecting the perfect car, I knew that I needed the guidance of an individual with Karifa's level of expertise. He not only met but exceeded my expectations, making selecting a car an enjoyable experience. Karifa's attention to detail, ability to listen intently, and his expert knowledge of the Mercedes Benz brand made him the perfect consultant for me. In fact, I firmly believe that Karifa is the best Mercedes Benz consultant of our time, as he possesses an unparalleled level of expertise and a commitment to excellence that is rare to find. More

Service was good but response to the customer’s calls not good. Your automated response system not good if nobody responds to the email that your system generates. good. Your automated response system not good if nobody responds to the email that your system generates. More

The dealership is ok but not happy about having to take another trip to them to have my windshield fluid filled! All of my fluids should have been filled before delivery. However, this has no affect on Sha another trip to them to have my windshield fluid filled! All of my fluids should have been filled before delivery. However, this has no affect on Shauntee Lawrence customer service! She was very kind, caring and patient. More

From the time I walked in the door, Karifa went above and beyond to provide me with exceptional service. He is very kind, professional and knowledgeable. It was a pleasure working with him and I am happy to beyond to provide me with exceptional service. He is very kind, professional and knowledgeable. It was a pleasure working with him and I am happy to now be a part of the Mercedes family! More

Edward was super helpful and covered everything we needed from beginning to end. Thanks Edward! from beginning to end. Thanks Edward! More