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Mercedes-Benz of Silver Spring

Silver Spring, MD

Overview
Employees
Reviews
Vehicles
4.9
2,034 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,034 reviews

August 25, 2023

This is the second car that we bought from Karifa and another great buying experience! Karifa is so easy to work with and super efficient. I already have him working on our next replacement car! We are t More

by Shannon G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
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Aug 28, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Shannon. Thank you and we hope to see you again!

August 24, 2023

Excellent service staff for appointment logistics and premiere, quality service. Efficient and always good communications. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Mercedes-Benz of Silver Spring responded

Mitch, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2023

Best dealership in all of MD and the staff are phenomenal and attentive and really make you feel like part of the MB family. More

by Wizardhendrixx3710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 23, 2023

Juan Easley is the best advisor! Very welcoming and takes care of my car!! Thanks Juan! More

by Klopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Shumway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Mercedes-Benz of Silver Spring responded

Hello Klopez, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

August 22, 2023

Good experience overall. Chevist was helpful in explaining all the features and the process. It was late Saturday and he stayed back till late to complete all the paperwork More

by AgarA
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 21, 2023

Karifa was fantastic. He listened to my questions, answered thoughtfully and was not pushy. He did everything right. I likely would have moved to the next car on my list i More

by Llmartin5382
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Report | Print
Aug 29, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

August 19, 2023

Edward, was amazing. He explained everything throughly and assisted me with my new purchase. He was very attentive and hospitable. More

by Reyes.nuvia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

August 16, 2023

Excellent customer service and quick response in resolving my tire issues. Thank you so much for all your help. More

by RMoore3803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wyatt
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Aug 18, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2023

Stellar customer service is always expected and delivered by this dealership! My service rep., Mr. Juan Easley, is the best! More

by terry_lisa_369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 14, 2023

SUPER BIG SHOUT OUT TO THANK MR. KARIFA MARA FOR FOING DUCH AN AMAZING JOB SELLING ME MY DREAM CAR!!!!! More

by Tdwilson4250
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
Report | Print
Aug 18, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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