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Mercedes-Benz of Silver Spring

Silver Spring, MD

Overview
Employees
Reviews
Vehicles
4.9
2,033 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,033 reviews

July 29, 2023

Karifa was very professional and courteous. He made my car buying experience a very nice and smooth one, answering all my questions. Exceptional service! More

by meshenee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
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Jul 31, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope to be of service to you again! Take care!

July 29, 2023

Dealer sip is so fat service and sales rap is really kind and good setvice More

by byoungwookham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 27, 2023

Customer service was great and progress report was great. Wait time and communication was effective. Highly recommended. More

by Femi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric (Mechanic), Juan Ayala
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Jul 31, 2023 -

Mercedes-Benz of Silver Spring responded

Hi Femi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2023

Chevist Mitchel was the most wonderful sales man . He made it happened for me . I still can not believe I'm driving anew electric car . The whole staff were very helpful to me thanks again for a wonde More

by Mbeltre55@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

July 24, 2023

Excellent service specially Juan Ayala very professional and answered all my questions and I’m looking forward to continue doing all my car services in this location More

by Jennifer3marroquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ayala
Report | Print
Jul 31, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

July 21, 2023

My vehicle was in excellent condition and the professionalism of the staff was superior compared to other dealers. More

by vsmckoy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 21, 2023

Very professional customer service thank you for your patience and friendly demeanor towards our purchase. More

by vsmckoy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Mercedes-Benz of Silver Spring responded

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Jul 24, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 21, 2023

All workers are very good and friendly . .my service advisor are always help my need . More

by Yosuk
Recommend Dealer
Yes
Employees Worked With
Juan Ayala
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Jul 24, 2023 -

Mercedes-Benz of Silver Spring responded

Yosuk, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 20, 2023

Very ,Very Grateful to make my purchase with this knowledgeable person Chevist Mitchell he was with me the whole time clarifying all my questions and making ensure that I had the best attention, with More

by randystgo03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

July 20, 2023

I have bought 5 Mercedes-Benz and received great service. When I brought my 2013 Mercedes-Benz for service, I decided to purchase a new one. This time, I had an excellent experience! I never been so happy t More

by DIAMARIE COLBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wyatt
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Jul 27, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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