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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,823 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,823 reviews

October 22, 2022

Chevist guided me through the process, explained to me all the features of the car, and was a great to work with! 10/10 would recommend choosing him to help you! More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Mercedes-Benz of Silver Spring responded

Hi Chris, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 15, 2022

It was an excellent experience with Mr Mitchell. He showed and explained the car features like a champ. Am definitely returning for another one in the future. More

by Lovely
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Mercedes-Benz of Silver Spring responded

Hi Lovely, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

October 12, 2022

It is close to my resident. The staff are wonderful and very professional and the location is easily accessible. More

by boludunni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Oct 15, 2022 -

boludunni responded

Mr. Robert Marr is an all rounder in effectiveness and human relations. I will not leave servicing my car with your service office as long as Mr. Marr is with you.

October 08, 2022

Chevist Mitchell did a fantastic job of helping me order a new car. He is a true professional and I would highly recommend him to anybody who appreciates excellence. I’m thrilled with my new car…thank you More

by KBMinesinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

October 07, 2022

This has been my go to dealership to maintain my vehicle since my purchase. The staff in its entirety has been personable and pleasant and make you feel comfortable knowing they will keep you informed of t More

by GR Caddle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Acevedo
Oct 11, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 05, 2022

This is my 4th purchase from Mercedes Benz of Silver Spring, I had the pleasure of working with Celestine Lovence, he is a Super Sales Consultant, his warm and welcoming approach is the BEST (Beaming, E More

by BarbieR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Mercedes-Benz of Silver Spring responded

Hi Barbier, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

October 04, 2022

I received the best customer service from Chevist! He is very professional, knowledgeable, trusted, and reliable. I'm so happy to have my car from Mercedes of Silver Spring. More

by Vivian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Mercedes-Benz of Silver Spring responded

Hi Vivian, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope to be of service to you again! Take care!

October 03, 2022

The location is very good and convenient. It keeps a good inventory level especially in the current market. It’s well staffed and people are very helpful and nice. More

by Wei (Vivian) Shi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

October 03, 2022

I was extremely pleased with my purchase because the service I received from Chevist Mitchell was phenomenal. He is very knowledgeable and very professional. More

by Lilianndoke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 26, 2022

This one ofthe11111111-. Very excellence for customer service. I’m so Happiness when see every people. Thank you so much Mr.Juan easylle! More

by Vividnailsbaltimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elio Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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