Mercedes-Benz of Silver Spring

Chevist sets himself apart from the moment of first contact. He was responsive via email, followed up with a call and did everything he said he would do as he said he would do it. I have not experience contact. He was responsive via email, followed up with a call and did everything he said he would do as he said he would do it. I have not experienced this level of service or professionalism elsewhere and have already referred others to him. I feel very fortunate to have connected with him and will seek him out first on all future purchases More

Excellent customer service! Available to help at all times! We are really grateful for his help! Available to help at all times! We are really grateful for his help! More

Outstanding service from Edward. Every step of the way through my process was exceptional for my decision to purchase and make the best decision for my new car. Brad in finance was Every step of the way through my process was exceptional for my decision to purchase and make the best decision for my new car. Brad in finance was also exceptional and my process was a really great experience. More

Karifa was incredibly professional and attentive. He listened to my needs and preferences, and his recommendations were spot-on. He made the entire car-buying process smooth and enjoyable! He listened to my needs and preferences, and his recommendations were spot-on. He made the entire car-buying process smooth and enjoyable! More

Upon entering the dealership, Edward was the first to greet me. Ed was was patient, knowledgeable and answered all of my questions thoroughly. He made my purchase a smooth and easy decision. I am thrille greet me. Ed was was patient, knowledgeable and answered all of my questions thoroughly. He made my purchase a smooth and easy decision. I am thrilled! More

We recently had the pleasure of working with Karifa; he provided truly exceptional service. From the moment we stepped foot in the dealership, it was evident that he was dedicated to providing an outstandi provided truly exceptional service. From the moment we stepped foot in the dealership, it was evident that he was dedicated to providing an outstanding customer experience. His thoroughness and attention to detail were very commendable. Throughout the entire car-buying process, he took the time to understand our needs and preferences. He asked thoughtful questions and listened attentively to our responses, ensuring that he could offer the best possible options. His extensive knowledge of the different models and their features was impressive, and he went above and beyond to explain everything in a clear and concise manner. Thanks to this efforts, we were able to drive off the lot with a car that met all of our requirements. We will be back! More

I’m giving this experience five stars. I’ve always wanted to purchase a Mercedes and finally decided to go for it. Percy made this a first class experience from the minute he met me on the I’ve always wanted to purchase a Mercedes and finally decided to go for it. Percy made this a first class experience from the minute he met me on the lot to the moment I drove off in my new vehicle. He’s knowledgeable, very helpful, thoughtful, extremely professional and has a great personality. He even vibed with my family friend who accompanied me. I also enjoyed my experience with Dorit who engaged me in great conversation. Thanks to all. More

Mr Michell helped us a lot, he is very enthusiastic not like other sales personnel I saw in other Mercedes show rooms!! He made sure we explored all the features before deciding on the car. like other sales personnel I saw in other Mercedes show rooms!! He made sure we explored all the features before deciding on the car. More

Very impressed with the professional and courteous way I was treated. Also was happy with the help concerning the bill. was treated. Also was happy with the help concerning the bill. More

Wow! What a great purchasing experience I had at Mercedes of Silver Spring. Mr. Edward Moore assisted me from start to finish with my purchase and was not What a great purchasing experience I had at Mercedes of Silver Spring. Mr. Edward Moore assisted me from start to finish with my purchase and was nothing but perfect! He was responsive and happy to answer all my many questions. He made me feel like family! Mr. Moore: customer service-A+, professionalism-A+ , responsiveness- A+! Mr. Keith, super awesome, and gave me a superb rate on my trade-in. Charlotta Whitney, (known her since middle school) provided an incredible and very detailed guide of how my new car works! Thank you all, but in particular Mr. Moore for making my first Mercedes experience a memorable one! To those reading this review, know that you are in good hands with this Mercedes family…especially Superman Mr.Moore!! Thank you Mr. Moore and the Mercedes of Silver Spring family. 😊 More