Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Silver Spring
Silver Spring, MD
1,823 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,823 reviews
July 26, 2021
Edward is the ultimate salesman! He took great care of me from day one! I would definitely buy my next vehicle from Edward! Thanks Edward! me from day one! I would definitely buy my next vehicle from Edward! Thanks Edward! More
by kdgravely
Helpful July 22, 2021
Dorit is the best finance lady, I've ever met. She's honest and considerate to customers both new and old. I'm honored to know and work with Dorit honest and considerate to customers both new and old. I'm honored to know and work with Dorit More
by udofia
Employees Worked With
July 20, 2021
I was a MB of Catonsville customer for a long time. Thanks to Julius now I’m with MB of Silver Spring. Great experience and it was worth the time spent. Thanks to Julius now I’m with MB of Silver Spring. Great experience and it was worth the time spent. More
by Thivankasky
July 20, 2021
I’ve had a great experience with this dealership thanks to Edward Moore. From the beginning of his service to the end I felt comfortable, well informed and confident in my purchase. He was able to work wit to Edward Moore. From the beginning of his service to the end I felt comfortable, well informed and confident in my purchase. He was able to work with me to find my dream car and I am grateful I came here after having a not so great experience at a different Mercedes Benz dealership location. If you do visit Mercedes for a vehicle I highly suggest visiting Edward Moore ! More
by Soisata07
Employees Worked With
July 16, 2021
THE BEST car purchase I've ever experienced. No pressure and professional, friendly customer service. Edward knew his cars and he listened to my needs and wants. and professional, friendly customer service. Edward knew his cars and he listened to my needs and wants. More
by Mrsmath17
July 15, 2021
Darrell was a great service advisor, excellent person to talk to and explained everything to me very understanding. All work was completed and on time talk to and explained everything to me very understanding. All work was completed and on time More
by Robertison
Employees Worked With
July 15, 2021
It was a pleasure working with Chevist Mitchell. He was knowledgeable, helpful, friendly, personable and not pushy. We’ve been longtime customers of Mercedes Benz of Silver Spring and have previously work knowledgeable, helpful, friendly, personable and not pushy. We’ve been longtime customers of Mercedes Benz of Silver Spring and have previously worked with another salesman who is no longer there. Chevitz made our first experience with him a memorable and smooth one. We are happy Chevitz is our point of contact and we look forward to continue a relationship and work with him again in the future. More
by AllyL
July 10, 2021
This is my seventh Mercedes Benz. So, I have a long history. 5 of the seven were bought from my good friend--Bud Davis who has now passed away. So meeting Chevist took some effort on my part. But Chevi history. 5 of the seven were bought from my good friend--Bud Davis who has now passed away. So meeting Chevist took some effort on my part. But Chevist was great. Not at all pushy. He took time with me explaining things and the process of buying a certified previously owned Mercedes--another new experience. All in all, Chevist was great. More
by janicehamiltonouttz
Employees Worked With
July 09, 2021
Brad was exceptional in professionalism, product knowledge and courtesy. He went above and beyond for an out-of-state customer; insuring that I received my title in a timely manner. A new standard knowledge and courtesy. He went above and beyond for an out-of-state customer; insuring that I received my title in a timely manner. A new standard of dealership employee excellence. More
by chukker
Employees Worked With
July 04, 2021
Cecil to care of me did a great job I am very happy with my vehicle yes that’s right PE my vehicle yes that’s right PE More
by ayondelabrooks
Employees Worked With
