Mercedes-Benz of Silver Spring

Marcello has provided excellent customer services with full attention and timely response. He is certainly a very valuable asset for the company.. I will definitely recommend him to my friends. full attention and timely response. He is certainly a very valuable asset for the company.. I will definitely recommend him to my friends. More

I had a very positive experience with Aaron and the entire team at Mercedes. They were super responsive over email. They were clear and straightforward. They offered helpful information but weren't pus entire team at Mercedes. They were super responsive over email. They were clear and straightforward. They offered helpful information but weren't push about anything, including the things I declined related to extended coverages and warranties. Great experience. More

I’m really happy and appreciate the way he help me out makes me understand and wanna bring more people here. I really appreciate the customer service here. makes me understand and wanna bring more people here. I really appreciate the customer service here. More

Aaron was very patient and better than great answering our questions and getting us through the purchase process and with a price that could not be beat ! I would recommend Aoron hands down ! our questions and getting us through the purchase process and with a price that could not be beat ! I would recommend Aoron hands down ! More

Mr. Lovence is very attentive, pays attention to your needs for what kind of car your looking for. He sold me my previous Benz, he was excellent then and still holds that standard. needs for what kind of car your looking for. He sold me my previous Benz, he was excellent then and still holds that standard. More

I had a great experience with Mercedes Benz of Silver Spring! My first interaction with MBSS was with Mr. Khalil N. when he reached out to me promptly after I requested additional information on a vehicl Spring! My first interaction with MBSS was with Mr. Khalil N. when he reached out to me promptly after I requested additional information on a vehicle at their dealership. He was very welcoming and professional over the phone and got me set up for an appointment with Mr. James. My sister recently purchased a vehicle from MBSS and actually worked with Mr. James McDonald. So I was excited for my appointment. When I arrived at MBSS James and Khalil greeted and gave me their undivided attention. James took the time to listen to my needs and wants in a vehicle and then got me in my future car for a test drive. He also gave me great information regarding another vehicle I was interested in at another dealership(which was not listed in it's listing). From the start James was not pushy or aggressive but very patient(I was a bit indecisive), knowledgeable,overall pleasant and a professional businessman to work with! Khalil and James both went above and beyond. Brad in finance was great! He was very detailed and explained the benefits of additional coverage. The level of customer service I receive at MBSS by far exceeded my expectations and I am happy with my purchase! I definitely recommend visiting MBSS if you are in the market for a new vehicle!! More

Khalil was very timely in reaching out to me when I submitted my inquiry and paired me with a great consultant James. They were both extremely helpful throughout the process and provided top tier custo submitted my inquiry and paired me with a great consultant James. They were both extremely helpful throughout the process and provided top tier customer service. I even recommended them both to my sister for her purchase. They went above and beyond with me learning my car and financing the vehicle. More

Most of the employees are very friendly and courteous. My sales person was also very helpful and easily reachable. I will recommend this dealership to other family members. sales person was also very helpful and easily reachable. I will recommend this dealership to other family members. More

Great people & service. My experience was great. Thank you for all of your help. We may be back for another car & we will refer too. you for all of your help. We may be back for another car & we will refer too. More

Excellent dealership. Excellent finance manager, and excellent sales representative. Julius Elad was my sales person, and he gave me outstanding service. Simply outstanding! Great experience! excellent sales representative. Julius Elad was my sales person, and he gave me outstanding service. Simply outstanding! Great experience! More