Mercedes-Benz of Silver Spring

Clife Frazier is a born car salesman, hes so funny and really helpful, he took care of us from beginning to end, he stayed after work just to meet with me to get stuff done on my time. I have been to ma really helpful, he took care of us from beginning to end, he stayed after work just to meet with me to get stuff done on my time. I have been to many car dealership and to be truthful I have never met anyone who has been straightforward and helpful as a car salesman (clife) . I honestly believe that if it wasnt for him I would have never bought the car, he answered all and anything I asked him which gave me more confidence to go through with the deal. I came in to just look at cars but he changed my mind when he did that. I trully congratulate the Mercedes company to have hired someone as great as clife. More

Howard Embden professionalism, and charisma made me want to come back to this dealership he was an amazing sales person and true to his word Howard made this a very nice sales experience to come back to this dealership he was an amazing sales person and true to his word Howard made this a very nice sales experience More

Awesome buying experience! I can’t say enough good things about my sales person, Julian Chin. Right from the start, Julian was fantastic! He was kind and friendly, very know I can’t say enough good things about my sales person, Julian Chin. Right from the start, Julian was fantastic! He was kind and friendly, very knowledgeable about the products, patient with me and my many questions, and overall exemplified what exceptional customer service should look like. Most importantly, his professionalism and communication were top notch. Julian was also great in keeping me informed on when I could pick up my car. Julian was the contributing factor in me choosing Mercedes-Benz of Silver Spring and not another local MB dealership. It was a real pleasure working with him and I would highly recommend him. Overall, the sales team at Mercedes-Benz of Silver Spring were awesome and made my overall experience absolutely fantastic. Working with May Shyne, Finance Manager, was great! She made the process incredibly smooth and took the time to explain everything in detail with no pressure. Once we were done, I was very impressed with Renee Malcolm, EQ Ambassador, in going over the car. She was very knowledgeable in the mechanics of the vehicle and attentive in answering my questions. I was appreciative of her patience when I asked her to go over an explanation once again—LOL! She was wonderful. In general, the staff was very helpful, easy to work with and made my entire experience enjoyable. More

Mr. Chevist Mitchell was an outstanding sales person. He was so pleasant and patient with me. He took a lot of time explaining in detail the whole process, and function of each icon. He even drove me home. was so pleasant and patient with me. He took a lot of time explaining in detail the whole process, and function of each icon. He even drove me home. What an exceptional person. I recommend if anyone is buying a Mercedes Benz to see Chevist at Mercedes Benz of Silver Spring for exceptional service. More

Thank you for the great service. Special thanks to Bill Qin. Knowledgeable and professional with great potential employee! Special thanks to Bill Qin. Knowledgeable and professional with great potential employee! More

Received excellent and professional service from Chevist Mitchell! Excellent Service- A very friendly and customer I focused staff, Mitchell! Excellent Service- A very friendly and customer I focused staff, More

Howard Embden, a professional car salesman! As a young car buyer I was feeling unsure but Howard gave a very positive experience & was extremely helpful! As a young car buyer I was feeling unsure but Howard gave a very positive experience & was extremely helpful! More

I had the best experience buying my new car at Mercedes Silver Spring. The entire staff was friendly and helpful. Silver Spring. The entire staff was friendly and helpful. More

Howard Embden was amazing! He was patient, knowledgeable, and funny. I would recommend anyone looking for a new Mercedes to reach out to Howard. He was patient, knowledgeable, and funny. I would recommend anyone looking for a new Mercedes to reach out to Howard. More

I purchased a car from Mercedes-Benz of Silver Springs where Julian Chin was my salesperson. He made the process simple and easy. Thank you Julian for your professionalism and dedication. You made it a where Julian Chin was my salesperson. He made the process simple and easy. Thank you Julian for your professionalism and dedication. You made it a great experience. More