Mercedes-Benz of Silver Spring

My experience was great , the customer service was great. Once I made my decision the process was quick and easy. Cliff Frazier was great . Thank you Once I made my decision the process was quick and easy. Cliff Frazier was great . Thank you More

Easy to work with! The dealer had extensive hours, as we were able to go on a Sunday and again on a weekday evening. I was greeted immediately upon walking in. There The dealer had extensive hours, as we were able to go on a Sunday and again on a weekday evening. I was greeted immediately upon walking in. There were zero high pressure sales tactics by either the sales staff or financial people. I was able to look at and discuss the cars I was interested in, and Chevist was knowledgable and helpful every step of the way. All of my questions were answered. This was by far the easiest car purchase I've ever had, and I left with exactly what I wanted! More

This was a pleasant experience. No nonsense and straight to the point. Enjoying my car. No nonsense and straight to the point. Enjoying my car. More

The service was superior from the moment I made a call about my desire to get a car. Marcelo was the lucky one who got my call. Between me and my boyfriend we had a lot of maybes and wants. Marcelo hit th about my desire to get a car. Marcelo was the lucky one who got my call. Between me and my boyfriend we had a lot of maybes and wants. Marcelo hit them all. Not to mention my absolute adoration of my Mercedes. It drives amazingly and has all I could ask for. My boyfriend specifically likes the coffee and how responsive Marcelo was even two weeks late! Lol More

Over all great customer service from the top to bottom. Made an appointment and received call back immediately. Came in for my appointment and drive home in a nice lovely C-300. Made an appointment and received call back immediately. Came in for my appointment and drive home in a nice lovely C-300. More

Marcello was awesome! He worked to get us our best offer and after the car was bought, he has given us best in class customer service. He worked to get us our best offer and after the car was bought, he has given us best in class customer service. More

I appreciate the guidance, patience, and knowledge received from my sales representative. The dealership is clean, friendly, and an all-around pleasant environment. Chevist Mitchell is supportive and received from my sales representative. The dealership is clean, friendly, and an all-around pleasant environment. Chevist Mitchell is supportive and knowledgeable, and I benefited from working with him on this transaction. More

I recently had an outstanding experience at Mercedes-Benz of Silver Spring, thanks to Chevist Mitchell. From start to finish, the service was top-notch—professional, attentive, and efficient. Chevist went ab of Silver Spring, thanks to Chevist Mitchell. From start to finish, the service was top-notch—professional, attentive, and efficient. Chevist went above and beyond to ensure a smooth and enjoyable experience, demonstrating deep knowledge and genuine care. I highly recommend him and MB of Silver Spring to anyone looking for exceptional service! More

I had an excellent experience purchasing my Mercedes GLE Coupe, thanks to Cliff. From the moment I walked in, he was friendly, knowledgeable, and—most importantly—not pushy at all. He took the time to answe Coupe, thanks to Cliff. From the moment I walked in, he was friendly, knowledgeable, and—most importantly—not pushy at all. He took the time to answer all my questions, walked me through my options, and made the entire process seamless. In just one day, I was able to drive off with the perfect car. If you're looking for a stress-free, professional, and enjoyable car-buying experience, I highly recommend working with Cliff! More

From my first internet inquiry to leaving in my new vehicle everything was 5* with this dealership. My Sales Associate Julian Chin was so kind and helpful and made the whole process easy, efficient and vehicle everything was 5* with this dealership. My Sales Associate Julian Chin was so kind and helpful and made the whole process easy, efficient and enjoyable and my new car is absolutely gorgeous. The orientation with Renee was super informative and helpful too. I highly recommend this dealership. More