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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,282 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,282 reviews

August 16, 2025

They always go above and beyond in all ways to makes sure I have the best possible experience. Its not just providing a service, MB The Woodlands treats you like cherished family. It is a JOY coming here! More

by ARKARIM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, ARKARIM! We're thrilled to hear you feel like family with us. Our team is dedicated to providing exceptional service and ensuring every visit is a joy. We look forward to welcoming you back soon!

August 15, 2025

I had a great Service experience yesterday at MBTW. Jake, Service Advisor, did a terrific job to ensure success. He went the “extra mile” to deliver great customer service. More

by LKerr
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jake
Aug 18, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, LKerr! We're thrilled to hear about your positive experience. Our team is dedicated to providing exceptional service, and it's great to know that it made a difference for you. We appreciate your feedback and look forward to serving you again!

August 15, 2025

Outstanding service at MBofTW! The maintenance team delivered exceptional work, and the video report was a thoughtful touch. The detailing team also did a fantastic job. I always e More

by Lissette Hazos
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review, Lissette! We're thrilled to hear you enjoyed our maintenance and detailing services, as well as the amenities we offer. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional service in the future!

August 14, 2025

Liz is a phenomenal Service Advisor. She consistently delivers an excellent customer experience by setting proper expectations, providing valuable advice and most of all, striking the p More

by Mike
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Mike! We’re thrilled to hear about your positive experiences with Liz and our team. Providing exceptional service is our top priority, and it’s wonderful to know we’ve earned your trust over the years. We look forward to continuing to serve you and your vehicle needs!

August 10, 2025

Richard is very knowledgeable and easy to work with. He does a great job at explaining exactly what is going on with your car. Highly recommend, More

by sphorvath
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for the fantastic feedback! We're thrilled to hear that Richard provided such excellent service and clear explanations. Your recommendation means a lot to us, and we look forward to serving you again in the future!

August 09, 2025

Everyone I interacted with did exactly what they promised. Marcos was attentive to details and was "ready to go" when I showed up to drive my new vehicle out. This is my second vehicle from this de More

by sharpms
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
El Hadji Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophia Stone
Aug 11, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic feedback! We're thrilled to hear about your smooth experience and that Marcos and the team were able to assist you from afar. We appreciate your loyalty and look forward to helping you again in the future! Enjoy your new vehicle!

August 09, 2025

Prompt courteous service experience. All of the employees were smiling and did not look stressed which made me feel they enjoyed working there. A good experience. More

by louviniaj
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, Louviniaj! We're thrilled to hear you had a positive experience with our team. We pride ourselves on providing excellent service and creating a welcoming atmosphere. Your feedback truly means a lot to us. We look forward to seeing you again!

August 07, 2025

One of the best car buying experiences we’ve had. Arturo and David were great to work with. The whole experience was relaxed and enjoyable. More

by sgstarr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Mercedes-Benz of the Woodlands responded

We’re thrilled to hear you had such a positive experience! Arturo and David truly strive to make the car buying process enjoyable. Thank you for sharing your feedback, and we look forward to welcoming you back in the future!

August 03, 2025

My Husband and I walked In Mercedes Benz of the Woodlands just to look at cars and ended up leaving with a brand new car all thanks to Marcos Morales. He was very professional and attentive he took the time More

by charliesangelsgirl2001
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for sharing your experience! We're thrilled to hear that Marcos provided you and your husband with exceptional service and helped you find the perfect SUV. Enjoy your new car, and we look forward to seeing you again!

August 03, 2025

Great team that was very friendly and informative. Bryan G was very helpful with showing us the car and ensuring my wife knew how to operate all the features. The finance team was good, but the sa More

by headlock1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, headlock1980! We're thrilled to hear you had such a positive experience with our team, especially with Bryan. We appreciate your feedback and look forward to welcoming you back for your next Mercedes purchase! Enjoy your new ride!

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