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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,234 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,234 reviews

April 08, 2025

Sales Client Advisor, Marcos Morales, was top notch with locating the right vehicle based on my preferences. I appreciated his knowledge, patience, and explanations on models and features. I'm loving my Mer More

by clm2011lj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
El Hadji Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, clm2011lj! We're thrilled to hear about your positive experience with Marcos. It's great to know you found the perfect vehicle and enjoyed his expertise. Enjoy your new Mercedes-Benz, and we look forward to serving you again!

April 05, 2025

Marcos Morales is hands-down the best salesperson at Mercedes-Benz of The Woodlands. He’s helped me purchase four vehicles over the years, and every single experience has been seamless. Marcos is incred More

by hdentler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, hdentler! We’re thrilled to hear about your positive experiences with Marcos. His dedication to exceptional service truly sets him apart. We appreciate your recommendation and look forward to helping you with your future vehicle needs!

April 04, 2025

Had a good experience in getting a new vehicle. This is the third Mercedes we have leased. More

by Sjpaur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, Sjpaur! We're thrilled to hear you had a great experience with your new vehicle. It's wonderful to have you as a loyal customer for your third lease. Enjoy your ride, and we look forward to serving you again!

April 03, 2025

Perfect service from Marc Escobar i in the Woodlands. There was hardly any wait time. I will certainly go back. More

by heidiflores610
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Heidi! We're thrilled to hear about your positive experience with Mark Escobar. Our team works hard to provide quick and efficient service, and it’s great to know you’ll be returning. We look forward to welcoming you back soon!

April 03, 2025

On 4/2/2025, I visited MBOTW for service for the first time. I must say the experience was seamless. Jacob, my service advisor, demonstrated professionalism, courtesy, candor, and he was communicative thr More

by nilescarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
Apr 03, 2025 -

Mercedes-Benz of the Woodlands responded

Nilescarter, we’re thrilled to hear about your seamless experience at MBOTW! Jacob's commitment to professionalism and communication is what we strive for. Thank you for sharing your feedback and choosing us for your service needs. We look forward to assisting you again!

April 03, 2025

Excellent experience with custom order for a 2025 GLC 350E through Sammy Mourtada. Very professional and knowledgeable of the product line and recommendations for our configureation. From order to delive More

by Michael P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Mercedes-Benz of the Woodlands responded

Michael, thank you for sharing your fantastic experience! We're thrilled to hear that Sammy provided such exceptional service and that your first Mercedes exceeded your expectations. Your recommendation means a lot to us, and we look forward to supporting you in the future! Enjoy your new GLC350E!

April 02, 2025

Marcos was great to work with . He made the buying experience seamless and pleasurable. I would definitely buy from him again. More

by dbuff8125
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
El Hadji Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for your awesome feedback, dbuff8125! We're thrilled to hear that Marcos made your buying experience enjoyable. Your satisfaction means everything to us, and we can’t wait to assist you again in the future!

April 02, 2025

Service is 2nd to none true 1st class Organization and the team is always helpful Whether you’re servicing your vehicle or planning to purchase great job guys. More

by Bran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, Bran! We’re thrilled to hear you had a top-notch experience with our team. Providing excellent service is our priority, and your feedback motivates us to keep delivering the best. We appreciate your support and look forward to assisting you again!

April 02, 2025

I have always enjoyed working with the Mercedes-Benz of the Woodlands from the time I bought my car from them about 5 years ago. Service manager Gaston and BDC Manager Ashley Mahana are great people to wor More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Mahana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, Alex! We're thrilled to hear that Gaston and Ashley have made such a positive impact during your time with us. Your continued support means a lot to our team, and we look forward to serving you again.

April 01, 2025

Great service with great people, I would definitely buy another car from them. They even came to my house and looked at my 9 year old Sprinter wagon with no charge! More

by Marzman120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Mercedes-Benz of the Woodlands responded

Marzman120, we’re thrilled to hear about your positive experience! Our team loves going the extra mile for our customers. Thank you for choosing us for your car needs, and we look forward to assisting you again in the future!

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