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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,188 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,189 reviews

May 27, 2022

Everybody we worked with was AWESOME! They are so accommodating! The service department got us in and out. More

by courtney_keller_davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
May 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review, Courtney! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 27, 2022

Excellent experience, timely repairs and constant communication from Service Manager, Steven. I will absolutely return for future maintenance needs. More

by wgceppi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 27, 2022

Trent is attentive and responsive pre AND post sale. Customer service is excellent and he does what he says he’ll do. More

by GameSix
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Trent delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 27, 2022

Trent was awesome! He was very professional and nice to work with. My experience was great 👍🏽 10/10 recommend More

by Jerica Flournoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Mercedes-Benz of the Woodlands responded

It's fantastic to hear that Trent provided you with great customer service! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 26, 2022

Sam was excellent to work with. He took his time me to explain the entire process and helped reserve the purchase of the right vehicle. I will refer him to my friends and family. So More

by trosepatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
May 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear Sam was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 25, 2022

Fabulous service. fixed the problems the first time in. We had excellent communication and courtesy with service advisor. RV was ready at the time promised. Juan Rent More

by AlHeilmanmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
May 26, 2022 -

Mercedes-Benz of the Woodlands responded

Al, It's great to hear that Juan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 25, 2022

Professional! Super nice! Fixed everything we asked them to! Gave me a nice loaner comparable to my SUV. More

by Criversen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new SUV! We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 25, 2022

Long time customer with Mercedes Benz of the Woodlands. Very professional staff with a true understanding of customer service in all areas of the business. Thank you More

by gsundag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins
May 26, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words for George, John, and our team. We appreciate you taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 25, 2022

We enjoyed our experience with David Gonzalez at MBTW. He was very attentive, communicated well and was terrific to deal with. The dealership as a whole was easy to deal with, as well. I would recommend M More

by Karen Tigner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Mercedes-Benz of the Woodlands responded

Karen, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else David and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 25, 2022

Richard is always awesome to work with. Answers my million of questions with patience:) helps me a lot with my request even without prior appointments:) Thank you so much. More

by macausap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Richard and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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