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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,186 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,186 reviews

April 19, 2022

Top notch service! Mercedes Benz - Woodlands’ employees are so kind and professional. I absolutely loathe dealing with anything regarding car maintenance, but they make More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan G.
Apr 20, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 19, 2022

What an experience, everything was straight forward with no hidden fees. HONEST, no haggle, 5 star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

by khalilalzibdeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kraim
Apr 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 19, 2022

Exceptional Experience. Trent is by far the best car sales professional I have worked with, and I bought and owed cars both in US and overseas. He is very knowleadgeable and More

by Veronica
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Veronica. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 19, 2022

Katherine was very easy to work with. She answered all of my questions prior to even being at the dealership. Once I decided to make the trip she prepped everything and the process was More

by Khadijatalley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. Katherine and our team are always happy to help! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 19, 2022

My husband and I had a greatest car buying experience! We worked with Sam Kraim & Michael Thompson. They were very professional, knowledgeable, friendly, and made the whole experience fun! The paperwork/ More

by Kai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
Apr 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 19, 2022

The dealership is very professional and customer service oriented. They are considerate of time and accurate service. I ordered a car and my salesperson, Trent Hjuler was awesome with making sure I had the More

by Wonder-Woman-GWF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of the Woodlands responded

Here at Mercedes-Benz of the Woodlands, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Trent, and it was a pleasure having you at the dealership. We appreciate your review! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 18, 2022

Great dealership Great people with outstanding customer service! All questions were answered promptly to my satisfaction Always enjoy visiting there. More

by rdernick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Apr 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 17, 2022

Mercedes-Benz of the Woodlands is absolutely the Best Car Dealership I have ever had the pleasure to deal with. At age 72, I have purchased many cars over the years. Last April when I decided to trade in my More

by Chefette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange, Vanessa Stephens
Apr 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 16, 2022

Katherine was amazing to work with through the whole process. She was very responsive and intentional about getting us the right vehicle. She paid attention to small details that made a huge differenc More

by JessC.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us, Jess. We work hard to make sure our guests have an exceptional experience. We will share your comments with Katherine and our team, and we look forward to working with you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 15, 2022

Fizzan was great to work with and we are very pleased with our new vehicle. Would use this dealership again. More

by Debbie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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