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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,175 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,175 reviews

March 16, 2022

Great Service today from Mike Lange, Anthony Walding and the Service Team - brought my 2017 in for Recommended Maintenance and received the vehicle back fast. Service included engine oil & filter, transmis More

by steveseiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange, Anthony Walding
Mar 17, 2022 -

Mercedes-Benz of the Woodlands responded

Hello steveseiler, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

March 16, 2022

Professional staff who answered all my questions. I had questions on cost of getting other items fixed which were throughly answered by service department. I do not have the service Department name w More

by pat7747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange, Donald Hutchins, Noelia Salazar-Murphy , MARY DAMIAN
Mar 17, 2022 -

Mercedes-Benz of the Woodlands responded

Hi pat7747, we appreciate the positive feedback. It means a lot. Hope to see you again in the near future!

March 16, 2022

All members of your team that I came across were quite helpful. Info I requested was shared in a way I could understand. In addition, asked for a follow up test drive ilow More

by jmcdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2022

Mercedes Benz of the Woodlands is the best! Staff provides excellent customer service, fast and efficient service! More

by smarcday18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston Reyes , Donald Hutchins
Mar 16, 2022 -

Mercedes-Benz of the Woodlands responded

Hi smarcday18 , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this! We look forward in serving you again!

March 15, 2022

John Watkins is awesome! He made sure to ask and address all of my concerns. The service team works so fast that my appointment was over relatively quickly. The customer loun More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins
Mar 16, 2022 -

Mercedes-Benz of the Woodlands responded

Hi KD, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!

March 15, 2022

The service provided is fantastic. Gaston was my agent and the service was swift and excellent. More

by harangua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Mar 16, 2022 -

Mercedes-Benz of the Woodlands responded

Really glad you had a positive experience, harangua. Thanks for reviewing. We look forward in serving you again. See you soon!

March 15, 2022

Quick turnaround. Fixed the problem. Explained the issue clearly. Great advisor, kept in touch wile car being worked on. More

by MY2016MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Mar 17, 2022 -

Mercedes-Benz of the Woodlands responded

MY2016MB, we’re so happy to hear you had a good experience. Hope to see you again soon!

March 14, 2022

Courteous, Friendly, Helpful, Professional! Our experience has been very positive! The dealership is very beautiful. More

by rhonda_daly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

Sam Kraim is a super salesperson I. e. very knowledgeable on all aspects of the car . He is courteous, and mindful of what I (the customer) is looking for in a car. He also became my adv More

by Tiny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
Mar 14, 2022 -

Tiny responded

Everyone is helpful in the dealership

March 13, 2022

Excellent service department … really appreciate the fantastic customer service that Steven and Donald provide. Thank you! More

by Jbomchill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Jbomchill, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to serving you again. Have a wonderful day!

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