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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,196 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,196 reviews

December 15, 2021

Katherine is an asset to Mercedes Benz! She is the most caring and professional person to work with. It was the smoothest process I’ve ever done. I had such a great time. I mean, she really is just the s More

by Trixiescissors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

Exceeded my expectations. With out a doubt the best service experience I have ever had. More

by wes737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
December 12, 2021

The service was so profesional, proactive and customer oriented. We really enjoyed our experience with the dealership and with Trent our sales rep. More

by Santiago Herrasti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2021

Mark Escobar was, and always is, fantastic. Very professional, he called me a couple of times with updates. More

by gs8506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Mercedes-Benz of the Woodlands responded

gs8506, we’re so happy to hear Mark provided you with a good experience. Hope to see you again soon!

December 11, 2021

Outstanding service. Did everything I asked for reasonable price. Did not try to up sell!! More

by Bmesco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Dec 16, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Bmesco, thank you so much for the review. Hope to see you again in the near future!

December 10, 2021

Mercedes Benz, The Woodlands, continues to excel in customer service. The staff is professional and courteous with attention to detail. That is why I have been a loyal customer since the dealership ope More

by carolavery4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Mercedes-Benz of the Woodlands responded

Hi carolavery4, we’re thrilled to get this kind of feedback. Really glad you had a positive experience. Thanks for the review and for your loyalty. We look forward to seeing you next time!

December 09, 2021

Katherine Stern is a true professional. She made the first time online buying from other state easy. She is thorough, easy to communicate, and courteous. She was eager to solve any problems even after I More

by tdk1223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

😃Trent has an excellent sense of dealing with people. An old guy came to his office generally ticked off with some dealer practices. He answered my issues calmly and professionally. He will do well in the b More

by Ccooke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

Very easy and convenient. Gaston and the entire staff were great. I was very pleased with the experience. More

by brittany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaston
Dec 16, 2021 -

Mercedes-Benz of the Woodlands responded

brittany, we’re so happy to hear you had a good experience. Hope to see you again soon!

December 08, 2021

Manny was knowledgeable, competent, efficient and patient in a very difficult situation. He's the best! More

by clw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Hiotis
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