Back

Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,196 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 3,196 reviews

December 07, 2021

From the initial contact greeting at the vehicle drop off, to coordinating with our service manager, the human experience was exceptional. The Woodlands Mercedes is a rare jewel in today’s crowded car m More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Bill, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. Hope to see you again soon!

December 06, 2021

Always go above and beyond to make my experience quick and easy and appreciate the personal service they always provide! More

by JmanTX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for the great review. We look forward to seeing you again soon!

December 05, 2021

Great communication, coordination and execution! Trent took care of me from initial inquiry to me driving off the lot with my AMG GT 63s….and he couldn’t have been any more helpful, courteous or knowledge More

by Cbarley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

Rosie did an amazing job assisting us with our purchase. She was the most responsive representative of all the dealerships and salesperson we had been in contact with. We will definitely recommend friends t More

by vni0978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

Katherine Stern was AMAZING! She had everything done before I even arrived at the dealership, as promised. She gave me excellent service and I couldn't have asked for a better salesman. She was extremel More

by Juniman08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

This dealership is always clean, the service advisors and techs are friendly, and the waiting area is stocked and makes it painless to wait. Mr Escobar is wonderful to deal with. More

by djlevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Mercedes-Benz of the Woodlands responded

Really glad you had a positive experience, djlevy. Thanks for reviewing. Hope to see you again soon!

December 03, 2021

I’m very pleased with the quality of service received. Everyone is pleasant, knowledgeable, friendly and make sure my car is always taken care of. The service department takes the time to explain the wa More

by gjmh01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange, Noelia Salazar-Murphy
December 03, 2021

Very lovely staff. No pressure and they answered all my questions and concerns with compassion and kindness. Purchased the vehicle I wanted with no hassles whatsoever. I’m a flight attendant and my sales More

by cdalesio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : El Hadji Toure, Noelia Murphy, Sam Kraim
December 03, 2021

I drove 45 minutes (with no traffic) to this location even though it was the furthest from me. Had a great experience and Mark Escobar was awesome, prompt, and very polite…everyone I had an interaction w More

by Tania S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

It was wonderful working with my service advisor Steve Davis. He made the service experience easy and was great with communicating to me everything that was going on. More

by Lutgen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Davis
...
161
...