Back

Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,192 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 3,192 reviews

October 24, 2021

Richard is always awesome and a pleasure to work with. I love this dealership! Thank you!!! More

by Mssimone25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

Quick appt for a serious sensor problem. Quick turnaround with great customer interface. Looking forward to future service with this dealership. More

by Nesbittcj69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Nesbittcj69, Thank you for taking the time to provide us with a review. I am pleased to hear that our team made your experience pleasant and that we were able to get your vehicle back to you promptly. we look forward to seeing you again soon!

October 24, 2021

Fantastic service like always. They make it very comfortable and easy. Everyone is so helpful and pleasant. More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for the review. We look forward to seeing you again soon!

October 23, 2021

The Woodlands - Mercedes Benz location is by far the most comfortable location to service your vehicle. More

by Nolan Hawthorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Hutchins
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate the review. Thanks for taking the time. See you soon!

October 23, 2021

Great experience! No hassle. Vanessa our sales person was the best. The facility is very nice too. More

by Justin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Stephens
October 23, 2021

There’s many choices of vehicles but I choose to own a Mercedes because of the excellent Service Department at Mercedes Benz of The Woodlands. More

by gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Gloria, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to seeing you again soon!

October 23, 2021

Love how this Dealer is always able to find out to solve my car issues. My last issue was my windshield it took Mrs Paula a few hours to schedule a service and a day to replace it. I’m more than pleased. Th More

by Evelyn Amaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noelia Salazar-Murphy
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Evelyn, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!

Oct 29, 2021 -

Evelyn Amaya responded

You are great ! Thanks to you ☺️

October 23, 2021

Great service! Easy to schedule, fast and efficient and Gaston, my service rep was amazing. Super polite and wonderful to deal with. More

by Brenhankla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Brenhankla, we’re so happy to hear you had a good experience. Have a wonderful day!

October 22, 2021

My service advisor, Mark Escobar, is the BEST. Very knowledgeable, but above all he is extremely customer focused. More

by Ric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

We are glad to hear Mark was able to provide a positive experience. Thanks for reviewing. Hope you have an amazing day!

October 22, 2021

All around excellent service, from vehicle reception to service report delivery and payment after vehicle service - drop in or scheduled. More

by egmatthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Candield
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, egmatthew. We look forward to seeing you again soon!

...
168
...