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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,257 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,257 reviews

October 17, 2020

The experience here was amazing! It was very quick and easy. Marcos Morales was very knowledgeable and helpful throughout the whole process. Arturo, in the finance department, made everything easy for me More

by abarajas.houtex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are happy to hear that your experience with Marcos and Arturo was quick and easy! We hope to see you again in the future!

October 11, 2020

We finally made our dream come true of driving a true AMG thanks to a great team of sales men, Luis, Mike and Arturo. Upgraded from a CLA35AMG to a C63AMG, Luis Osawa went far and beyond to look for the More

by tinoruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to leave us a review! We are so happy to hear that everyone you worked with was able to provide you with the perfect experience! We look forward to working with you again in the future!

October 09, 2020

Trent was extremely professional and patient with all of our questions and concerns (and I asked a lot of questions). We will definitely recommend Trent to our friends. More

by kcampion21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your review! We are so happy to hear that your experience with Trent was great! We hope to see you again in the future!

October 07, 2020

Katherine, was very helpful in assisting my mother and I, to find a new car. She was able to find us a beautiful 2017 mercedes-benz and I can say it was a great choice. She was very friendly and nice, offeri More

by Raymond M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your review! We are so glad that Katherine was able to help you find the best car for you! We hope to see you in the future!

October 03, 2020

A fine buying experience from meeting Fred Galucci the fine, respected and personable General Manager, to the sales process with Sales Advisor Trent Hjuler who was so very helpful throughout and finally More

by MMcC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GM Fred Galucci - thank you Fred !
Oct 03, 2020 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are pleased to hear that everyone that you talked to was helpful and made your car buying experience great! We hope you continue loving your new car, and we hope to see you again in the future!

October 02, 2020

If you would like to experience a great car buying experience, go see Katherine Stern at Mercedes Benz The Woodlands. Katherine listened carefully to my list of wants in a vehicle then put me in a gre More

by ken.royer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to give us a review! Katherine is a great listener, and we are glad to hear that you think the same! We hope to see you again soon!

October 01, 2020

Took my 2019 GLA 250 in for first service after purchasing a year ago from this dealer. They gave me a 2021 GLA250 as a loner and we loved it. Liked many of the features of the new completely redes More

by Getshot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to give us a review! We are pleased to hear we could get everything worked out! We hope you love your 2021 GLA and we look forward to seeing you in the future!

September 30, 2020

Best dealership experience. I was planning to purchase my Mercedez Benz on February of this year but after Covid our HQ closed and I decided to wait. In the meantime, Marcos constantly followed up with me to More

by Luisafmontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your review! We are so happy to hear that Marcos checked up on you and kept you in the loop. We hope you love your new car! We look forward to seeing you again soon!

September 23, 2020

Excelente servicio, muy amables, descuentos excelentes. Súper contenta con mi nueva suv. Recomiendo sus servicios al 100% la satisfacción del cliente es su prioridad. Suficiente personal para atender al cl More

by Keila diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Mercedes-Benz of the Woodlands responded

iMuchas gracias por la respuesta! Estomos contento que su nuevo SUV le encanta. iEsperamos verte en el futuro!

September 20, 2020

We had such a great experience at this dealership!! The customer service was so far superior to other places we have gone I cannot say enough about it!! Marcos Morales heard everything we had to say that More

by Jbritt826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so excited to hear that we were able to get you in and out in a timely manner! We hope to see you again soon!

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