Mercedes-Benz of the Woodlands

We had such a great experience at this dealership!! The customer service was so far superior to other places we have gone I cannot say enough about it!! Marcos Morales heard everything we had to say that customer service was so far superior to other places we have gone I cannot say enough about it!! Marcos Morales heard everything we had to say that we didn’t want to take a long time, that we wanted to do most things over the phone. We were in and out of the dealership in one hour and nine minutes, with all three of our kids in tow! Our financing was ready at a wonderful rate, our car was beautifully clean and detailed which is so important when buying preowned. My family was treated so well that I hope I get the pleasure of buying my next car from Marcos at Mercedes Benz of the Woodlands. If you’re looking for a vehicle new or preowned go here you won’t be disappointed!!! -Marcus and Alice Britton More

Marcos is a true pro. Amazing communication, spectacular customer service, excellent value. Forget about every other bad car buying experience and try Marcos. Best! Hi customer service, excellent value. Forget about every other bad car buying experience and try Marcos. Best! Hi More

Absolutely Amazing Service from Marcos & David.. These guys went above and beyond from the day i met them til i drove my S550 off the show room floor.. 5 stars service!! I will have a relationship with th guys went above and beyond from the day i met them til i drove my S550 off the show room floor.. 5 stars service!! I will have a relationship with this dealership for years to come. Thanks A lot.. More

Amazing experience! Marcos went above our expectations. Very thorough and easy. The entire process was great with no pressure at all and the car walk through was excellent. Thank you! expectations. Very thorough and easy. The entire process was great with no pressure at all and the car walk through was excellent. Thank you! More

I specified certain items I would need on a car in order to consider purchasing another Mercedes. Marcos searched the cars available and found one that exactly fit my expectations. to consider purchasing another Mercedes. Marcos searched the cars available and found one that exactly fit my expectations. More

The next time that I purchase a vehicle will be another Mercedes at Mercedes Benz of the Woodlands! Everyone who worked with me at MB of the Woodlands ensured that my experience of acquiring my first Merc Mercedes at Mercedes Benz of the Woodlands! Everyone who worked with me at MB of the Woodlands ensured that my experience of acquiring my first Mercedes Benz was amazing! Anthony and George made my sales experience very pleasant and enjoyable. They are very knowledgeable and they treat you where you want to go back. Arturo helped out significantly and he got me the best financing deal! Gentlemen, look forward to me coming back to acquiring another MB! Btw, the vehicle I bought from you is amazing! Thank you again! -Clint More

This was my first experience buying a Mercedes Benz, and they sure made it an even more special memory for me! I was by far not buying the most expensive vehicle in their inventory but they sure made me fe they sure made it an even more special memory for me! I was by far not buying the most expensive vehicle in their inventory but they sure made me feel like the most important customer they had that day. Thank you Mercedes Benz of the Woodlands and Marcos Morales for stepping up and making this a dream come true! More

Within minutes of requesting information on a Mercedes GLC, Marcos sent me a personalized video of the car, showing me every detail, inside and out, which really allowed me to know if I wanted to see the GLC, Marcos sent me a personalized video of the car, showing me every detail, inside and out, which really allowed me to know if I wanted to see the car in person. He was extremely kind, professional and everything was done in such a quick and timely manner! I ended up working with Marcos Morales and Michael Thomson and purchased the GLC that day! I can't compliment those guys enough. Everyone at Mercedes-Benz of The Woodlands was beyond kind and helpful! More

We purchased a Mercedes at the Woodlands location. During this pendemic time I was very worried how a transaction would take place. However although I had several sales people from different dealerships send this pendemic time I was very worried how a transaction would take place. However although I had several sales people from different dealerships sending me a lot of information. What made the difference for us is the attention to detail and customer service I received from Marcos Moreno. Not only did he immediately connected to me as soon as I send in an interest on a vehicle. He was fast to stay and keep us informed. His personalized text and video of the car made us want to drive out to go see him and make him our sales person. Of course once we arrived it was even a better experience with him, He continued with his amazing customer service and patience with our needs and demands. His team of experts that supported him that evening were just as great and helped us get in the car we fell in love with. I would like to thank him and his team . The amazing Sales manager Mike Liley and Finance manager Eljai . The entire visit was perfect and we are now a proud owner of a beautiful Mercedes. Thank you ! More

Katherine was very sweet and accommodating to any needs or questions we had. She was very knowledgeable about any vehicles we were interested in. I would recommend her to any family or friends interested i or questions we had. She was very knowledgeable about any vehicles we were interested in. I would recommend her to any family or friends interested in purchasing a Mercedes. More