Mercedes-Benz of the Woodlands

Great customer service This dealership & their staff, especially Kriss, Justin & Harry, made leasing a Mercedes easy & enjoyable! They are true to their word & are very know This dealership & their staff, especially Kriss, Justin & Harry, made leasing a Mercedes easy & enjoyable! They are true to their word & are very knowledgeable about their product. Highly recommend. More

Worth the drive! I live out in West Houston, and am more than willing to make the drive to continue to buy and service my cars at MBOTW. They give you the time that I I live out in West Houston, and am more than willing to make the drive to continue to buy and service my cars at MBOTW. They give you the time that I find you don't get at the inner city dealers. The same people have been there for the last 2-1/2 years when I've bought my 3 cars. Too many people to thank, but Kriss, Justin, Joe... Paula in Finance, and the service guy's who have helped me are too numerous to mention! All have been proactive and have a great, helpful attitude. Thanks again for everything, MBOTW! More

Awesome Always kind and courteous. I’ve only been in a few times, but they respect my time which is very much appreciated. I highly recommend this dealershi Always kind and courteous. I’ve only been in a few times, but they respect my time which is very much appreciated. I highly recommend this dealership. More

Great Service from Great People again and again!!! I visited Mercedes-Benz of The Woodlands on June 6, 2018 for annual maintenance. My Service Advisor was Mark Escobar. He was busy with a customer at t I visited Mercedes-Benz of The Woodlands on June 6, 2018 for annual maintenance. My Service Advisor was Mark Escobar. He was busy with a customer at the time of my arrival, but made sure to find and greet me when he was free. Mark always has a great attitude and a smile on his face. The Service Manager, Anthony Walding, came by to shake my hand and welcome me to the service center. Anthony is very friendly and has exceptional knowledge of the Mercedes-Benz line up. He has answered many vehicle related questions throughout the years with precision. While waiting for the service I had a nice chat with Marcos Morales who works there as a Sales Client Advisor. Marcos is just another example of very welcoming team member of Mercedes-Benz of The Woodlands. He is always very welcoming and friendly. Overall my service was done in a timely manner, my vehicle was given a courtesy wash and most of all the all the team members that I encountered were friendly and accommodating. I can honestly say that I do not have a negative thing to say about any of my experiences at this dealership. This is the only place that I would bring my vehicle for service. The guys down the street don't even come close to the level of professionalism and attention to details as these folks. I will continue to do business here. Thank you Mercedes-Benz of The Woodlands!!! More

Great experience Love the experience Friendly sales staff Love the dealership Knowledgeable staff Love the sales experience Variety of cars to chose from Love the experience Friendly sales staff Love the dealership Knowledgeable staff Love the sales experience Variety of cars to chose from Will recommend family and friends More

another great experience x 2 Had our GL serviced with ease. My wife had to pick it up and was in and out in a flash. A few days later the TPMS gave her a low tire pressure warni Had our GL serviced with ease. My wife had to pick it up and was in and out in a flash. A few days later the TPMS gave her a low tire pressure warning. She took it to MBOTW and they fixed her up right away. Our service advisor Mark Escobar was not around both times when my wife was there. But the service line people treated her as if he was! Nice to know everyone can be counted upon. More

Purchased E400 Coupe The buying experience was as good as Sewell, Kriss dedicated his time to closing the purchase both by Email and when in the showroom. He could not ha The buying experience was as good as Sewell, Kriss dedicated his time to closing the purchase both by Email and when in the showroom. He could not have been better. Paula expedited the lease paperwork and was knowledgeable and friendly, David is extremely knowledgeable about the technology and was excellent at calmly educating us. Doug was helpful in parts with accessories. There was never any pressure to buy, there was no wasted time and they offered an exceptional price/value. If buying a Benz I can only highly recommend those with whom I dealt. More

Exceptional customer service from All departments Everyone at the dealership was outgoing, friendly and easy to work with. I work in sales myself and was dreading the experience of purchasing a new ve Everyone at the dealership was outgoing, friendly and easy to work with. I work in sales myself and was dreading the experience of purchasing a new vehicle. I was pleasantly surprised that nobody tried to hard sell me into something they thought I should buy. I absolutely love my new car and the experience I had at Mercedes-Benz of The Woodlands. More