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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,168 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,168 reviews

March 31, 2018

Great Experience at MBOTW! I had a great experience buying my dream car from Kriss Arbury at MBOTW! I got a great deal on the exact option package I wanted. And everything about More

by TexAnne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
March 26, 2018

Best service ever Recently needed to have an intake hose replaced. Not in stock so my service advisor Mark Escobar ordered one. When it came in he arranged for it to be More

by pjw1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write your review. I'm glad that we provided efficient service for you, and we hope to see you again in the future. Have a great day!

Mar 30, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words. I'm so glad that Mark wowed you with exceptional customer service. Have a wonderful weekend!

March 21, 2018

Great Dealership Kriss Arbury and the sales team, Finance Manager, Fleet Manager, Receptionist and everyone greeted you with a smile and great customer service. Kri More

by Wonder-Woman-GWF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Livesay, Kriss Arbury
Mar 22, 2018 -

Mercedes-Benz of the Woodlands responded

Wow, thank you for taking the time to give personal credit to the wonderful employees with whom you interacted. We really appreciate the feedback, and hope to continue to provide exceptional service for you in the future.

March 17, 2018

Great service Kriss A. Assisted me with my S63 purchase and answered literally every single question I had. Went over certain details of the car and was not pushy a More

by Avenes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
March 14, 2018

Best Mercedes-Benz Dealer’s in Houston I like to business with them Mark is the best he always take care me like family I will always recommend woodland Mercedes-Benz thanks More

by Shaq7866
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

Mercedes-Benz of the Woodlands responded

I agree that Mark is wonderful, and I'm so glad that you continue to enjoy your experience here. Thank you for sharing your kind review!

March 08, 2018

Great Customer Service The staff is always so welcoming. My sales rep Kriss Arbury has been very attentive from the negotiations through the after sale service when I came More

by Chrissenegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
March 07, 2018

Fantastic deal...even better service after the sale I can't speak highly enough of the wonderful experience dealing with Kriss, Dennis, and Paula. They got me a great deal on a hard-to-find vehicle (20 More

by MICHAELp936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Livesay, Kriss Arbury
Mar 30, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write a review. I am so glad that your sales experience was exemplary from beginning to end. We hope to continue to provide exceptional service for you in the future.

March 06, 2018

Maintenance Great customer service. Took care of my car. I really like the overall report stating how the performance of the vehicle stands. Wonderful people in t More

by Gsurvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind review. We really appreciate your feedback and hope to see you again in the future. Have a wonderful day!

March 03, 2018

Great Experience My experience at Mercedes Benz of The Woodlands was a very great one. This was the best car buying experience I have ever had and this is my 3rd one. More

by Data
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz, Kriss Arbury, Harry St Clair
February 28, 2018

Amazing Experience! Kriss was amazing and got me exactly what I wanted. Didn’t try to sell me short just to get something off the lot. He offered something even better, a More

by britanyp97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
Mar 06, 2018 -

Mercedes-Benz of the Woodlands responded

We love it when are able to provide an exceptional experience for guests. Thank you for taking the time to write your review. We appreciate your feedback and hope to continue to serve you in the future.

Mar 22, 2018 -

Mercedes-Benz of the Woodlands responded

Kriss is awesome, and I'm glad that you had a wonderful experience. Thank you for taking the time to share that experience. When you need your first service, I think you will find that our Service Department is outstanding as well. We look forward to providing many such experiences.

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