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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,843 Reviews

1,843 Reviews of Mercedes-Benz of the Woodlands - Service Center

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October 12, 2021

Excellent. Mark and the rest service team were professional, friendly and efficient. Love this place. More

by kcampion21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mercedes-Benz of the Woodlands responded

Hello kcampion21, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

October 12, 2021

The service was prompt. Parts were secured promptly and most importantly they check on the warranty which also covered the item. More

by Anwar Nimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
Oct 13, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Anwar, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

October 11, 2021

I was taken care of immediately when I pulled in, I was told it would take two hours and it did, exactly. Very professional service from Fred Gallucci. Courteous and polite. Good food bar and tables to wor More

by Doris Costenbader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mercedes-Benz of the Woodlands responded

Hello Doris, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

October 11, 2021

Always Experience Exceptional Service! I now look forward to visiting the dealership for any reason. More

by TexasTechMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Laura, Thank you for taking the time to provide us with a review. I am pleased to hear that our team made your experience exceptional. We look forward to seeing you again soon!

October 10, 2021

I've often said that the Service department sales cars and I've been to both N. Houston locations for my Mercedes. The Woodlands location is extremely clean and friendly. Hard to believe it's auto servi More

by codomco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
October 09, 2021

The dealership runs very well except for an occasional bump in the road which can happen anywhere. The employees are very pleasant and helpful. my service manager Donald Hutchins is excellent. More

by Carol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
October 08, 2021

My experience with the Service Department it MBOTW has always been excellent. Very professional and friendly. Great communications. The Customer Service area is clean, well lighted and great WiFi. All in More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Oct 13, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Dave, Thank you for your continued loyalty and for taking the time to provide us with a review. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

October 08, 2021

I have bought several cars from MBOTW, and the experience at the dealership is always first class. The service department is outstanding as well. I highly recommend this place More

by sampetro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

The employees are highly professional and they did exceptional work on my vehicle. The work they do is within a timely and efficient matter. They are friendly and easy to get checked in and out. I hig More

by tgloria51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

This is a really great car dealership. Beautiful cars and low pressure salesmen. The service department is great and provides quick service and great followup calls and explanations More

by bobcasto2007
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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