Mercedes-Benz of the Woodlands - Service Center

I actually enjoyed going to and waiting on the service on my vehicle. The personnel were very kind, respectful and very professional. The entire facility and grounds are very clean. Obviously all of the empl my vehicle. The personnel were very kind, respectful and very professional. The entire facility and grounds are very clean. Obviously all of the employees care about the company. I’ll definitely be returning when maintenance is need. More

Only place I take my car, they have Great customer service always inviting and helpful! service always inviting and helpful! More

You truly have great people working at MBOTW. My car is now 4 years old, and I have been extremely happy all the way from sales 4 years ago to my services today. On my way home from my recent ser My car is now 4 years old, and I have been extremely happy all the way from sales 4 years ago to my services today. On my way home from my recent service appointment, I hit a large landscaping concrete stone on the service road, which destroyed my front passenger tire and rim. I called Benz roadside and Miguel Orozco from MBOTW Roadside Assistance responded. Miguel was friendly but professional, and he was a blessing on a difficult day. I bought my car at MBOTW and have used their services for everything related my car. I have been very pleased with all the staff at MBOTW starting with Martin, Ashley, Gaston, Miguel and others. Thank you and keep it up! More

I’ve owned 10 exotic cars and Gaston is the best service provider for any of them yet. No matter what Mercedes I have I’ll always trust Gaston to keep them running in competition shape. provider for any of them yet. No matter what Mercedes I have I’ll always trust Gaston to keep them running in competition shape. More

The Customer-Centricity is fantastic here! My family and I has made four purchases with Sales Advisor, Fezan Uddin, based on the customer service experience we received. Thank You MBOTW. My family and I has made four purchases with Sales Advisor, Fezan Uddin, based on the customer service experience we received. Thank You MBOTW. More

Amazing service and exceptional professionalism. These people know how to do business and treat you like family. The best These people know how to do business and treat you like family. The best More

While needing service is never thrilling, the MBOTW dealership is consistently an enjoyable place to do business with. Service was first rate, as always. I cannot say enough good things about Gaston R dealership is consistently an enjoyable place to do business with. Service was first rate, as always. I cannot say enough good things about Gaston Reyes who has been my service advisor for a long time. Aside from always being personable and professional, I really value his in-depth knowledge of how the work is done. For those of us that are a bit more technically inclined, the ability to discuss repairs thoroughly is extremely helpful and appreciated. Kudos to him and the whole repair department More

Excellent service and attention to detail. Excellent Waiting room amenities. Alway a first-class experience. Excellent Waiting room amenities. Alway a first-class experience. More

Came in for an unexpected service need. As always the service department was quick, attentive, professional and exceeded our expectations. The level of service at this dealership is why w As always the service department was quick, attentive, professional and exceeded our expectations. The level of service at this dealership is why we come back again and again. Richard Metodiev was outstanding. Also were able to quickly visit with our long time sales professional, Marcos Morales. Marcos is always super professional and just an all around great guy. If you're thinking about doing business here, do it, pull the trigger. You won't regret it. More