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Mike Murphy Ford Inc

Morton, IL

4.8
4,440 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,440 reviews

April 14, 2022

Great place with great service dept. I know I can trust Mike Murphy to have my best interest at heart. More

by chelle3076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not interact with anyone but a gal at service
Apr 15, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

April 14, 2022

Professional service and pleased with the experience of having a new motor removed and replaced. Job was done in a timely manner and is working well. Thank you More

by tomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

April 14, 2022

They were very nice and efficient and made the process smooth and quick. The owner even came and spoke to us to show appreciation. More

by arc32601
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Mike Murphy Ford Inc responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! We get it….Price Sells Cars! Mike Murphy Ford

April 13, 2022

All employees were polite and courteous. We are disappointed that we received our vehicle back to find none of the issues were resolved. More

by ELEVATORMAN75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Coughlin
Apr 25, 2022 -

Mike Murphy Ford Inc responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. We will have our Customer Service Specialist reach out to you and see what we can do to turn things around and make sure the same thing doesn't continue to happen. Mike Murphy Ford

April 13, 2022

Service person was awesome. Best service department around. Would never go anywhere else for my service needs. More

by Jer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mike Murphy Ford Inc responded

We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

April 13, 2022

Outstanding service and follow up. Christian was great to work with. Very fair in pricing on high demand vehicle. More

by andyziebarth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brekke, Christian Hill
Apr 15, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mike Murphy Ford Inc are glad to have you as a customer. We get it….Price Sells Cars! Mike Murphy Ford

April 12, 2022

Everyone at the dealership has been great to work with through the whole process of the purchase. Nick, Jeff and the others have done a great job. More

by jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Apr 13, 2022 -

Mike Murphy Ford Inc responded

Jim, Thank you so much for your kind words for Nick and Jeff, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

April 12, 2022

Had a great experience working with Richard Geiger. We had fun and got everything taken care of quickly! He was very personable and easy to ask questions to. Very smooth process for buying a car! T More

by CMSTEPHENS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe was also wonderful at the front desk! , Todd Brekke
Apr 13, 2022 -

Mike Murphy Ford Inc responded

Here at Mike Murphy Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Richie, Chloe, and Todd. It was a pleasure having you at the dealership. We appreciate your review! We get it….Price Sells Cars! Mike Murphy Ford

April 12, 2022

Service waiting room is a poor representive of the dealership. No staff person to care for people waiting for cars. Area is so far from service area no clear communication as to status of repair. More

by BSANDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're sorry to hear that you weren't fully satisfied with your service experience. Please don't hesitate to reach out if you would like to discuss this further. We appreciate your business and hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

April 12, 2022

We had a great buying experience. No high pressure sales and I felt very informed with my purchase. More

by britta07youssi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for choosing Mike Murphy Ford Inc! Congrats on your new purchase, and let us know if Nathan, Levi, and our team can be of any more assistance! We get it….Price Sells Cars! Mike Murphy Ford

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