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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
749 Reviews

749 Reviews of Mike Murphy Ford Inc - Service Center

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April 30, 2022

Friendly and very helpful, parking lot is to close together we had a ding in our car door from someone who parked next to me More

by DEWEESETIMES4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Mike Murphy Ford Inc responded

Our goal is to make sure everyone who walks through the door leaves happy. We are sorry to hear about the ding on your door. We do appreciate your business and thank you again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

April 29, 2022

Worked on DEF problem. It cost me 1000.00 and drove it50 miles. Broke again and it’s aDEF problem. Will have to have it towed. And they can’t get me in for two weeks. Shoul More

by kingranch18140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Katus
April 27, 2022

Matt and Robin were great they tag teamed up to get me in and out of there first thing in the morning. Then when I came back to pickup my car in the same day, Robin was great to my little guy. They were very More

by Bethy983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Mike Murphy Ford Inc responded

Bethy, Thank you for taking the time to share your feedback with us. Matt and Robin work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

April 26, 2022

Excellent experience as always. I have a lot of miles on my car and these are the people I trust to make sure I can keep it running - until I can buy a car from them. More

by ledempsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Mike Murphy Ford Inc responded

We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

April 23, 2022

The friendliest, most helpful car dealership I have ever been to. Always a good experience. More

by DRIFTIN56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

April 22, 2022

Very friendly environment and staff. You can tell they appreciate their customers. Mike Murphy himself has thanked me for my business the last last two trips to the dealership. More

by CCOUGHLIN1110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Coughlin, Pete Katus
Apr 25, 2022 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

April 22, 2022

We called with a problem and where asked to drop the car off that night if possible. Had to wait for parts and warranty approval but got the car back fast! More

by MAMJAJO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Apr 25, 2022 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

April 22, 2022

Great Service fixed right the 1st time! !! Staffs very friendly and PROFESSIONAL!! Price sells cars!! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Brekke, Pete Katus
Apr 25, 2022 -

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

April 21, 2022

After warranty work was complete my car pulls right and the steering wheel is not straight. Wasted time and gas for the rude worker to tell me that its the tires and they swapped them on the front. Never m More

by Clifford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Gensler
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

All Great people and business. Would not go anywhere else. The best around within 100 miles for sure. More

by B.WERTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wertz
Apr 21, 2022 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

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